CR-H0434 Provision & Installation of Floor Coverings Contract 2020-24

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                "description": "REQUIREMENT Supply, deliver & install flooring to internal areas as instructed. Provision of quarterly spend reports by development and by product category. Provision of price and product updates. Deliveries and fittings by pre-arrangement - on-site staff are available during certain \"core\" hours only which vary depending on the number of units within each development. Tenant consultation must be carried out, when choosing flooring. Provision of reasonable sized samples to allow tenant consultation for each project when choosing flooring. Liaison with development managers is required to facilitate this. Provision of a reverse logistics approach for removal of old flooring and its disposal or recycling in accordance with the appropriate environmental regulations and legislation. Provision of a nominated point of contact to provide a support link between development and supplier to deal with order or delivery anomalies as they occur. Provision of customer satisfaction surveys to capture feedback of the service from both a staff and tenant perspective. Provision of storage capacity of orders pre-delivery. Provision of a flooring repairs service Attendance at regular contract and service delivery review meetings to be held at Hanover's head office in Edinburgh. Carry out any repairs or preparation required to sub floor before the laying of new flooring. This includes but is not restricted to screed or fitting a base plywood floor as appropriate and identified in the site survey.. Should a tenderer wish to go for more than one lot, a single ESPD would cover all Lots. NOTE: any subcontractors would have to submit an individual ESPD per contractor.",
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                    "description": "Hanover (Scotland) Housing Association requires the design, supply, delivery and installation of flooring for the communal areas of our rented developments. This includes all communal areas as instructed. The service will include: -Interior design - offering advice on colour and style -Site survey and measurement -Quotations provided quickly and in a clear format that includes all costs inclusive of VAT -Flooring selection process -Final installation -Removal and safe and ethical disposal of any packaging materials from site -Remove all old replaced flooring from site and dispose of this safely and ethically -All flooring materials must be from sustainable sources and evidence provided by appropriate documentation. -In some instances channelling of solid floors may be required prior to screeding or flooring being placed in-situ, this will be for the installation of structured wiring"
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