Award

HMS Licence Renewal

HIGHLANDS AND ISLANDS ENTERPRISE

This public procurement record has 1 release in its history.

Award

21 Aug 2020 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process concerns a contract titled "HMS Licence Renewal" issued by Highlands and Islands Enterprise, located in Inverness, Scotland. This contract is classified under services and runs for a 12-month period, with a value of £61,112.12, which was signed on 24th July 2020. It follows an open procurement method and is currently at the award stage, having been completed as of 21st August 2020. The contract pertains to a licensing and support agreement with Avolin, LLC, which supplies customised software necessary for the buyer's operations.

This tender presents growth opportunities particularly for large software service providers who can support proprietary software solutions. Businesses with expertise in software licensing, technical support, and CRM system development may find this tender relevant. Given that Avolin is currently the sole supplier for this product, companies that have experience with similar proprietary technologies or are capable of bespoke technical assistances will be well-positioned to compete in future opportunities following HIE's transition to a new CRM system.

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Notice Information

Notice Title

HMS Licence Renewal

Notice Description

The contract relates to a 12-month renewal of an existing licencing and support contract with Avolin, supplier of HIE's HMS Onyx software. This software has been customised for HIE's purposes and no other software supplier is in a position to provide the licencing and any technical support that HIE may require. HIE is currently developing a new CRM system that will replace the HMS within the 12 month licence period so this is anticipated to be the last renewal with Avolin.

Lot Information

Lot 1

We note the following reasons for the direct award as per Regulation 6(1)(b)(ii) of the Procurement (Scotland) Regulations 2016: " (ii) competition is absent for technical reason": the supplier is the sole supplier of the software in use by HIE. It is a proprietary product. "but only, in the case of paragraphs (ii) and (iii), where no reasonable alternative or substitute exists and the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement": there is no reasonable alternative in the short term. As noted previously, HIE is developing a new CRM system that is planned to replace the current solution within this contract period. In practical terms, a substitute does not exist at the point of licence renewal.It is not something HIE has created to distort competition.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000626565
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392986
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£61,112 Under £100K

Notice Dates

Publication Date
21 Aug 20205 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jul 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HIGHLANDS AND ISLANDS ENTERPRISE
Contact Name
Not specified
Contact Email
hieprocurement@hient.co.uk
Contact Phone
+44 1463245245

Buyer Location

Locality
INVERNESS
Postcode
IV2 5NA
Post Town
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM Scotland
Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

AVOLIN

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392986
    HMS Licence Renewal - The contract relates to a 12-month renewal of an existing licencing and support contract with Avolin, supplier of HIE's HMS Onyx software. This software has been customised for HIE's purposes and no other software supplier is in a position to provide the licencing and any technical support that HIE may require. HIE is currently developing a new CRM system that will replace the HMS within the 12 month licence period so this is anticipated to be the last renewal with Avolin.

Open Contracting Data Standard (OCDS)

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