Award

Licensing, Support and Maintenance of Civica APP

RENFREWSHIRE COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

Renfrewshire Council has recently completed a procurement process for the "Licensing, Support and Maintenance of Civica APP", aimed at ensuring the efficient management of complaints, service requests, and other public safety services. This contract falls under the goods category and was initiated under an open procurement method. The procurement, carried out on a direct award basis according to the Crown Commercial Services Framework Agreement for Technology Products 2, concluded on 31 March 2021. The procurement process was conducted in Paisley, UK, and had a total contract value of £75,124.

This award presents a significant opportunity for businesses specialising in software licensing and IT support services, particularly those experienced in working with local authorities and public sector organisations. Small to medium-sized enterprises (SMEs) with expertise in resource planning and management solutions would be well-suited to engage in similar future tenders, as they can provide tailored support in maintaining and developing applications critical for public sector operations.

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Notice Title

Licensing, Support and Maintenance of Civica APP

Notice Description

The Council's Communities & Public Protection department requires the licence and maintenance of Civica App which is currently used for the recording and allocation of all work such as complaints, services requests, visits and samples of Trading Standards, Business Regulation (Food Safety and Health and Safety), Environmental Improvements and the Community Safety Service (Wardens and ASIST).

Lot Information

Lot 1

This procurement exercise was conducted as a direct award procedure in accordance with the Call off Contract requirements of Lot 1a: Resource Planning & Management Solutions including Financial & Commercial of the Crown Commercial Services (CCS) Framework Agreement for Technology Products 2 RM3821 and the Council's Standing Orders Relating to Contracts.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000649470
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR410898
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£75,124 Under £100K

Notice Dates

Publication Date
31 Mar 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
RENFREWSHIRE COUNCIL
Contact Name
Rachel O'Neill
Contact Email
rachel.o'neill@renfrewshire.gov.uk
Contact Phone
+44 3003000300

Buyer Location

Locality
PAISLEY
Postcode
PA1 1JB
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
Renfrewshire
Electoral Ward
Paisley East and Central
Westminster Constituency
Paisley and Renfrewshire South

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR410898
    Licensing, Support and Maintenance of Civica APP - The Council's Communities & Public Protection department requires the licence and maintenance of Civica App which is currently used for the recording and allocation of all work such as complaints, services requests, visits and samples of Trading Standards, Business Regulation (Food Safety and Health and Safety), Environmental Improvements and the Community Safety Service (Wardens and ASIST).

Open Contracting Data Standard (OCDS)

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