Award

02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government

SCOTTISH PRISON SERVICE

This public procurement record has 3 releases in its history.

Award

05 May 2023 at 00:00

Tender

22 Dec 2022 at 00:00

Planning

02 Jun 2022 at 00:00

Summary of the contracting process

The Scottish Prison Service, on behalf of Scottish public bodies, has awarded a contract for an Employee Assistance Programme (EAP) and Welfare Services. The contract was valued at £1,247,010 and signed on 17th April 2023. The services aim to support employees with personal and work-related issues, including telephone counselling and welfare services. The tender was part of a collaborative procurement involving about 40 Collaborative Partners, with a focus on public order and safety.

This tender presents an opportunity for businesses in the services sector to provide Employee Assistance Programmes and Welfare Services. Companies offering crisis intervention, counselling services, and advocacy will find this tender suitable. The procurement process involved multiple Scottish authorities, including the Scottish Prison Service and other public bodies, showing a commitment to employee well-being and effective management of personal and work-related challenges.

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Notice Title

02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government

Notice Description

SPS have led acollaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP) and Welfare Services. The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.

Lot Information

Lot 1

The SPS commenced this procurement process in good faith and with the intention of awarding a framework. Following publication of the Contract Notice, an Invitation to Tender (ITT) including the Single Procurement Document (Scotland) (SPD) was published by SPS and was made available to bidders on Public Contract Scotland-Tender (PCS-T). Tender responses were then evaluated by the SPS in accordance with the ITT

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000692452
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY477879
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312320 - Counselling services

85312400 - Welfare services not delivered through residential institutions

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,247,010 £1M-£10M

Notice Dates

Publication Date
5 May 20233 years ago
Submission Deadline
2 Feb 2023Expired
Future Notice Date
27 Jun 2022Expired
Award Date
17 Apr 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
It is expected that the procurement process for the re-tender of this framework agreement will commence circa 8 months prior to contract award.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH PRISON SERVICE
Additional Buyers

CROWN OFFICE AND PROCURATOR FISCAL SERVICE

HISTORIC ENVIRONMENT SCOTLAND

SCOTTISH COURTS AND TRIBUNALS SERVICE

SCOTTISH FIRE AND RESCUE SERVICE

SCOTTISH GOVERNMENT

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9HW
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

WORKING ON WELLBEING TRADING AS OPTIMA HEALTH

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN450210
    02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government - SPS are leading a collaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP). The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services required include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC467639
    02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government - SPS are leading a collaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP). The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services required include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY477879
    02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government - SPS have led acollaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP) and Welfare Services. The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.

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                "title": "02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government",
                "description": "SPS have led acollaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP) and Welfare Services. The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.",
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        "bidOpening": {
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            "criteria": [
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                    "description": "The Service Provider shall be an: Accredited member(s) of the EAPA and the Civil Mediation Council or equivalent professional membership body."
                },
                {
                    "type": "economic",
                    "description": "Employer's liability insurance in accordance with any legal obligation for the time being in force Public Liability Insurance 1million (GBP) The Service Provider shall provide two(2) years annual Turnover. Please complete document titled - 02020 Economic and Financial Standing in the Buyers Attachment area of PCS-T and upload with response."
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        },
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            "languages": [
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    "language": "EN",
    "description": "The Scottish Prison Service is contracting on behalf of Scottish Ministers to establish a framework which applies on behalf the Scottish Ministers (including Agencies), Scottish Non-Departmental Public Bodies, offices in the Scottish Administration which are not ministerial offices, cross-border public authorities within the meaning of section 88(5) of the Scotland Act 1998, the Scotland Office, the Scottish Parliamentary Corporate Body, special health boards, Advanced Procurement for Universities & Colleges (known as APUC in Scotland) and the affiliated Scottish Higher & Further Education (H&FE) sector, Forestry & Land Scotland, Scottish Futures Trust, Student Loans Company Ltd, the Commissioners of Northern Lighthouses, Business Stream Ltd, any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the above, bodies financed wholly or mainly by one or more of the above, bodies subject to management supervision by one or more of the above and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the above. (SC Ref:730772)",
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            "identifier": "2022/S 000-036381"
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        {
            "id": "02020-1",
            "suppliers": [
                {
                    "id": "org-409",
                    "name": "Working on Wellbeing trading as Optima Health"
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