Notice Information
Notice Title
Advice and Information Services
Notice Description
The provision of face to face advice and information services relating to debt management, benefits, housing and employment rights.
Lot Information
Lot 1
Welfare, debt, housing and employment advice and information services are essential socio-economic levers for those accessing support. The Highland Council is inviting expressions of interest for the provision of face to face advice and information services relating to debt management, benefits, housing and employment rights. Access to these advice and support services must be available for free to all residents living in the Highland Council area. Face to face services must be provided Monday to Friday, 0900-1700 hrs, across the Highlands. The provider will be required to have offices available to public visitors in Caithness, Sutherland, Ross & Cromarty, Skye & Lochalsh, Lochaber, Inverness, Badenoch & Strathspey and Nairn. Face to face advice will be delivered by appointment, drop-in services and through outreach sessions held in local communities. Providers will also be required to provide representation for clients and preparation and submission of appeals, financial statements, tribunal documentation on clients' behalf. In addition to face to face services, providers will be required to offer online and telephone advice for clients.. The face to face and office elements of this requirement are on the basis of Monday to Friday, 0900 to 1700. This is a vital component of the requirement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000713090
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV464013
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- OJEU - F1 - Prior Information Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79342300 - Customer services
Notice Value(s)
- Tender Value
- £3,210,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Nov 20223 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 10 Jan 2023Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE HIGHLAND COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- INVERNESS
- Postcode
- IV3 5NX
- Post Town
- Inverness
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM2 Highlands and Islands
- Small Region (ITL 3)
- TLM20 Highlands and Islands
- Delivery Location
- TLM Scotland, TLM6 Highlands and Islands
-
- Local Authority
- Highland
- Electoral Ward
- Inverness West
- Westminster Constituency
- Inverness, Skye and West Ross-shire
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV464013
Advice and Information Services - The provision of face to face advice and information services relating to debt management, benefits, housing and employment rights.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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