Notice Information
Notice Title
Patient Advice and Support Service for NHS Scotland
Notice Description
Provision of the Patient Advice and Support Service (PASS) as described in Section 18 of the Patient Rights (Scotland) Act 2011 (asp 5).
Lot Information
Lot 1
The Patient Advice and Support Service is an independent service which provides free, accessible and confidential information, advice and support to patients and members of the public regarding NHSScotland healthcare. The contractor will provide and/or coordinate a consistent service to patients and other members of the public where thoseaffected wish to give feedback or comments or raise concerns or complaints about NHSservices in Scotland Additional Services - The additional services being requested for the current contractor to provide support for the Eljamel Independent Clinical Review (ICR), supporting former patients to complete applicant statements. This will be through online, phone, and in-person support to assist participant complete statements. The support offered to applicants will be over a 6-month period.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000716923
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549098
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- OJEU - F20 - Modification Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85312310 - Guidance services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £4,374,628 £1M-£10M
Notice Dates
- Publication Date
- 9 Feb 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 12 Dec 20223 years ago
- Contract Period
- 1 Dec 2025 - 31 May 2026 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NSS NATIONAL PROCUREMENT
- Contact Name
- Graham Stewart, Sharon Muir
- Contact Email
- graham.stewart3@nhs.scot, sharon.muir@nhs.scot
- Contact Phone
- +44 07855137179
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH12 9EB
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM Scotland
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Drum Brae/Gyle
- Westminster Constituency
- Edinburgh South West
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC467210
Patient Advice and Support Service for NHS Scotland - Provision of the Patient Advice and Support Service (PASS) as described in Section 18 of the Patient Rights (Scotland) Act 2011 (asp 5). -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549098
Patient Advice and Support Service for NHS Scotland
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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