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Concession Contract for the Provision of Catering Services at the Scottish National Portrait Gallery

National Galleries of Scotland

This public procurement record has 2 releases in its history.

Award

04 Apr 2025 at 01:00

OJEU - F25 - Concession Award Notice
Tender

07 Jun 2023 at 01:00

OJEU - F24 - Concession Notice
Summary of the contracting process

The National Galleries of Scotland has initiated a procurement process for a concession contract aimed at providing catering services at the Scottish National Portrait Gallery. This opportunity falls under the "Recreation, culture and religion" category and is located in Edinburgh, UK. The procurement was announced on 7th June 2023, with a deadline for tender submissions set for 12th July 2023. The awarded contract, signed with Sodexo Ltd on 28th August 2024, includes daytime public catering as well as private function/event catering. Key dates include a procurement phase ending on 12th July 2023, followed by the award phase concluding in August 2024. The procurement method involves an award procedure with prior publication of a call for competition.

This tender presents significant business growth opportunities for service providers with expertise in catering management, supply chain management, and quality assurance for food and drink products. Companies that excel in providing star accredited catering services, have strong branding and marketing capabilities, and are committed to ethically traded goods, especially from local suppliers, will be well-suited to compete. It also demands reputable customer service and an understanding of security requirements. The contract is non-exclusive, allowing further opportunities for procurement beyond the agreement under certain circumstances. This tender is ideal for businesses looking to establish a presence in Edinburgh's cultural sector and would benefit from aligning with the prestigious National Galleries of Scotland brand.

How relevant is this notice?

Notice Information

Notice Title

Concession Contract for the Provision of Catering Services at the Scottish National Portrait Gallery

Notice Description

National Galleries Scotland (NGS) intend to procure a sole Service Provider for the Provision of Catering Services at the Scottish National Portrait Gallery (SNPG). The Concession Contract includes the provision of daytime catering services to the public as well as private function/event catering. Therefore, NGS require the Service Provider to market and sell the sites as a function venue to corporate and private clients, offering their services for events both during the day and evening. A further key requirement for the successful delivery of services will be on-site Contract Management as Caterers will be expected to work alongside the NGS brand, remaining consistent with NGS' brand values. The cafe is a valuable asset to NGS and should be considered as a destination in its own right. The reputation in regards to quality, value and customer service enhances the overall gallery attraction and visitor experience and therefore, Service Providers should be considerate of the NGS' Audience and Exhibition Programmes. Overview of Requirements: - Expertise in the planning, deployment and co-ordination of catering management; - Expertise in Supply Chain Management and Quality Assurance Methodology for food and drink products; - The provision of star accredited catering services; - Reputable customer service; - Quality branding and marketing materials; - Commitment to fairly and ethically traded goods, preferably from locally sourced suppliers; and - An understanding of security requirements and procedures. A DRAFT contract has been uploaded to the portal for further information. The Service Provider must have a clear understanding of the contract requirements and the organisational needs of NGS. The agreement will be non-exclusive i.e. NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Service Provider and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Service Providers.

Lot Information

Lot 1

The procurement will be conducted through the use of the Restricted procedure. The SPD (Scotland) will be used as a downsizing tool in this procedure. It is NGS' intention to shortlist to a maximum of 5 Service Providers but NGS reserves the right to invite in excess of this number of Service Providers in the event of a tie. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. The objective criteria for shortlisting candidates is detailed under section III of this Contract Notice. A DRAFT Contract Agreement, DRAFT Service Level Agreement and DRAFT Stage 2 Quality Questionnaire have been uploaded to the portal. This is for INFORMATION ONLY as to the requirements of the contract and tender process and may be subject to change. Bidders should satisfy themselves that they can fulfil the contract requirements prior to completing the SPD. It is a requirement that the Service Provider as a minimum, hold or commit to obtain prior to the award of contract a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. Note that it is the opinion of NGS that TUPE may apply to the award of the Contract. Further TUPE information will be provided during Stage 2 of the tender competition.. The contract provides the option to extend the contract by a variable period not exceeding 24 months. All Stage 2 Tenderers will be invited to provide a tender presentation. Full details will be provided in the Invitation to Tender (ITT) document.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000723507
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527624
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F25 - Concession Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Award procedure with prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55520000 - Catering services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£7,828,253 £1M-£10M

Notice Dates

Publication Date
4 Apr 20251 years ago
Submission Deadline
12 Jul 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
2028 - 2030

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Galleries of Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH4 3DS
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
Inverleith
Westminster Constituency
Edinburgh West

Supplier Information

Number of Suppliers
1
Supplier Name

Sodexo

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480521&idx=7
    8th June 2023 - 2023.06.08 DRAFT Contract Agreement
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480521&idx=1
    7th June 2023 - Stage 1 Bidder Instructions
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480521&idx=2
    7th June 2023 - Notification of Alternative Insurance Provisions
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480521&idx=3
    7th June 2023 - DRAFT Service Level Agreement
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480521&idx=4
    7th June 2023 - DRAFT Stage 2 Technical (Quality) Criteria
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480521&idx=5
    7th June 2023 - PCS SPD Supplier Guide
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480521&idx=6
    7th June 2023 - SPD (Scotland) Standardised Statements
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN480521
    Concession Contract for the Provision of Catering Services at the Scottish National Portrait Gallery - National Galleries Scotland (NGS) intend to procure a sole Service Provider for the Provision of Catering Services at the Scottish National Portrait Gallery (SNPG). The Concession Contract includes the provision of daytime catering services to the public as well as private function/event catering. Therefore, NGS require the Service Provider to market and sell the sites as a function venue to corporate and private clients, offering their services for events both during the day and evening. A further key requirement for the successful delivery of services will be on-site Contract Management as Caterers will be expected to work alongside the NGS brand, remaining consistent with NGS' brand values. The cafe is a valuable asset to NGS and should be considered as a destination in its own right. The reputation in regards to quality, value and customer service enhances the overall gallery attraction and visitor experience and therefore, Service Providers should be considerate of the NGS' Audience and Exhibition Programmes. Overview of Requirements: - Expertise in the planning, deployment and co-ordination of catering management; - Expertise in Supply Chain Management and Quality Assurance Methodology for food and drink products; - The provision of star accredited catering services; - Reputable customer service; - Quality branding and marketing materials; - Commitment to fairly and ethically traded goods, preferably from locally sourced suppliers; and - An understanding of security requirements and procedures. A DRAFT contract has been uploaded to the portal for further information. The Service Provider must have a clear understanding of the contract requirements and the organisational needs of NGS. The agreement will be non-exclusive i.e. NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Service Provider and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Service Providers.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527624
    Concession Contract for the Provision of Catering Services at the Scottish National Portrait Gallery - National Galleries Scotland (NGS) intend to procure a sole Service Provider for the Provision of Catering Services at the Scottish National Portrait Gallery (SNPG). The Concession Contract includes the provision of daytime catering services to the public as well as private function/event catering. Therefore, NGS require the Service Provider to market and sell the sites as a function venue to corporate and private clients, offering their services for events both during the day and evening. A further key requirement for the successful delivery of services will be on-site Contract Management as Caterers will be expected to work alongside the NGS brand, remaining consistent with NGS' brand values. The cafe is a valuable asset to NGS and should be considered as a destination in its own right. The reputation in regards to quality, value and customer service enhances the overall gallery attraction and visitor experience and therefore, Service Providers should be considerate of the NGS' Audience and Exhibition Programmes. Overview of Requirements: - Expertise in the planning, deployment and co-ordination of catering management; - Expertise in Supply Chain Management and Quality Assurance Methodology for food and drink products; - The provision of star accredited catering services; - Reputable customer service; - Quality branding and marketing materials; - Commitment to fairly and ethically traded goods, preferably from locally sourced suppliers; and - An understanding of security requirements and procedures. A DRAFT contract has been uploaded to the portal for further information. The Service Provider must have a clear understanding of the contract requirements and the organisational needs of NGS. The agreement will be non-exclusive i.e. NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Service Provider and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Service Providers.

Open Contracting Data Standard (OCDS)

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