Award

CivTech 9.7 - How can technology help increase access to public services and products by making use of the trusted relationships people already have?

SCOTTISH GOVERNMENT

This public procurement record has 2 releases in its history.

Award

23 Jul 2024 at 00:00

Tender

23 Jun 2023 at 00:00

Summary of the contracting process

The Scottish Government has awarded a contract to develop a technology solution to increase access to public services via existing trusted relationships. The project, titled "CivTech 9.7 - How can technology help increase access to public services and products by making use of the trusted relationships people already have?", falls under the general public services industry category. The award was part of the CivTech programme and involves standardising identity verification processes across the Scottish public sector using biometric checks and knowledge-based verification. The procurement was conducted through an open procedure with a contract value of £600,000, awarded to Interrobang. Key dates include the contract award on 23 July 2024, with the contract signed on 20 June 2024. The primary location for service delivery is the UKM (United Kingdom - Scotland) region.

This tender offers significant opportunities for business growth by addressing real-world problems through innovative solutions. Businesses specialising in digital identity verification, data security, and public sector solutions are well-suited to compete in such tenders. The CivTech programme's focus on leveraging technology and innovation to solve public sector challenges creates a conducive environment for both start-ups and established SMEs to build and scale new products. Participation in such initiatives can lead to further opportunities within the Scottish Government and other public sector organisations, ultimately driving substantial economic and service delivery benefits.

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Notice Title

CivTech 9.7 - How can technology help increase access to public services and products by making use of the trusted relationships people already have?

Notice Description

Identity verification is fragmented, with diverse practices across the Scottish public sector. ScotAccount aims to standardise this, combining biometric checks and knowledge-based verification to establish identities in line with GPG 45. We know that people without recognised ID documents and limited interactions with public and private services face difficulties in verifying their identity, which means they can encounter issues around accessing online services. We wish to develop identity verification that uses vouching, so that trusted relationships can help confirm someone's identity. While not fully developed digitally, vouching leverages existing relationships and has the potential to improve access to government services. A solution will need to respect dignity and human rights, information rights, using cultural, community and place-based relationships. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply-civtech-9 https://www.civtech.scot/civtech-9-challenge-7-increase-access-to-public-services-via-existing-relationships

Lot Information

Lot 1

CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge, solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they're developed further [for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply-civtech-9 https://www.civtech.scot/civtech-9-challenge-7-increase-access-to-public-services-via-existing-relationships

Renewal: As required to complete the work

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000736100
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL510423
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£650,000 £500K-£1M
Lots Value
£650,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£600,000 £500K-£1M

Notice Dates

Publication Date
23 Jul 20241 years ago
Submission Deadline
22 Aug 2023Expired
Future Notice Date
Not specified
Award Date
20 Jun 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
Gary Crombie, Stuart Riach
Contact Email
gary.crombie@gov.scot, stuart.riach2@gov.scot
Contact Phone
+44 7392287522

Buyer Location

Locality
GLASGOW
Postcode
G2 8JX
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

INTERROBANG

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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