Award

NHS Mail Relay

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

This public procurement record has 1 release in its history.

AwardUpdate

30 Jun 2023 at 00:00

Summary of the contracting process

The public procurement contracting process for the NHS Mail Relay tender was successfully awarded to Accenture by The Common Services Agency (NHS National Services Scotland) in Edinburgh, UK. The tender, identified as NP504821b, falls under the services category and involves the provision of the NHS Relay Service in Scotland. The contract period commenced on 1st January 2021 and is expected to end on 31st March 2024, with a total value of £1,046,769. Key dates include the award date on 1st April 2023.

This tender provides a lucrative opportunity for businesses in the services sector, particularly those with expertise in digital relay services and healthcare technology. Companies capable of providing reliable and secure communication solutions are well-suited to compete. As the contract is active until 2024, interested businesses should consider engaging with the buying organisation, NHS National Services Scotland, to explore potential collaboration and business growth opportunities within the healthcare sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

NHS Mail Relay

Notice Description

Lot Information

Lot 1

The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000737272
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN482609
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,046,769 £1M-£10M

Notice Dates

Publication Date
30 Jun 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Apr 20232 years ago
Contract Period
1 Jan 2021 - 31 Mar 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")
Contact Name
Paul McKinney
Contact Email
paul.mckinney@nhs.scot
Contact Phone
Not specified

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

ACCENTURE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000737272-2023-06-30T00:00:00Z",
    "date": "2023-06-30T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000737272",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-1",
            "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
            "identifier": {
                "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
            },
            "address": {
                "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH12 9EB"
            },
            "contactPoint": {
                "name": "Paul McKinney",
                "email": "paul.mckinney@nhs.scot",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics"
            }
        },
        {
            "id": "org-2",
            "name": "Accenture",
            "identifier": {
                "legalName": "Accenture"
            },
            "address": {
                "streetAddress": "9-10 St Andrews Square, Edinburgh",
                "locality": "Edinburgh",
                "region": "UK",
                "postalCode": "EH2 2AF"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-3",
            "name": "Edinburgh Sheriff Court House",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court House"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB"
            },
            "contactPoint": {
                "email": "edinburgh@scotcourts.gov.uk",
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
        "id": "org-1"
    },
    "tender": {
        "id": "NP504821b",
        "title": "NHS Mail Relay",
        "items": [
            {
                "id": "1",
                "classification": {
                    "id": "72000000",
                    "scheme": "CPV"
                },
                "deliveryLocation": {
                    "description": "Scotland"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "JUN482609",
                "documentType": "awardNotice",
                "title": "NHS Mail Relay",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN482609",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.",
                "contractPeriod": {
                    "startDate": "2021-01-01T00:00:00Z",
                    "endDate": "2023-03-31T00:00:00Z"
                }
            }
        ],
        "classification": {
            "id": "72000000",
            "scheme": "CPV"
        },
        "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers, or is at risk of suffering, loss, or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session. The bringing of court proceedings against the Authority after the Framework Agreement has been entered into will not affect the Framework Agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise, the remedies that may be awarded by the courts where the Framework Agreement has been entered into are limited to the award of damages.",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "awards": [
        {
            "id": "NP504821b",
            "title": "NHS Mail Relay",
            "suppliers": [
                {
                    "id": "org-2",
                    "name": "Accenture"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "NP504821b",
            "awardID": "NP504821b",
            "title": "NHS Mail Relay",
            "status": "active",
            "period": {
                "startDate": "2021-01-01T00:00:00Z",
                "endDate": "2024-03-31T00:00:00Z"
            },
            "value": {
                "amount": 1046769,
                "currency": "GBP"
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "id": "72000000",
                        "scheme": "CPV"
                    },
                    "deliveryLocation": {
                        "description": "Scotland"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UKM"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "dateSigned": "2023-04-01T00:00:00Z",
            "amendments": [
                {
                    "id": "amd-1",
                    "description": "Additional goods, services or works (regulation 72(1)(b)",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: Only Accenture can deliver this service due to technical reasons"
                }
            ]
        }
    ],
    "language": "EN",
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2022/S 000-006416"
        }
    ],
    "description": "(SC Ref:737272)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000737272"
        }
    ],
    "noticetype": "OJEU - F20 - Modification Notice"
}