Notice Information
Notice Title
Award of Premium Support Services
Notice Description
UoD have a requirement for an end to end comprehensive, customised Microsoft service management support to the University; including Azure and Office365 products. It is essential that support includes priority technical and escalation support/management; 24x7 problem resolution support, critical situation escalation management and rapid on-site support to minimise downtime.
Lot Information
Lot 1
UoD have a requirement for an end to end comprehensive, customised Microsoft service management support to the University; including Azure and Office365 products. It is essential that support includes priority technical and escalation support/management; 24x7 problem resolution support, critical situation escalation management and rapid on-site support to minimise downtime.
Procurement Information
Service is required for reasons of continuity
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000740926
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485594
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72253200 - Systems support services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £50,855 Under £100K
Notice Dates
- Publication Date
- 9 Aug 20232 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 28 Jun 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF DUNDEE
- Contact Name
- Stewart Hamilton Kerr
- Contact Email
- s.v.kerr@dundee.ac.uk
- Contact Phone
- +44 138286810
Buyer Location
- Locality
- DUNDEE
- Postcode
- DD1 4HN
- Post Town
- Dundee
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM0 Eastern Scotland
- Small Region (ITL 3)
- TLM03 Angus and Dundee City
- Delivery Location
- TLM71 Angus and Dundee City
-
- Local Authority
- Dundee City
- Electoral Ward
- West End
- Westminster Constituency
- Dundee Central
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG485594
Award of Premium Support Services - UoD have a requirement for an end to end comprehensive, customised Microsoft service management support to the University; including Azure and Office365 products. It is essential that support includes priority technical and escalation support/management; 24x7 problem resolution support, critical situation escalation management and rapid on-site support to minimise downtime.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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