Notice Information
Notice Title
Charity CRM Software
Notice Description
NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. The system would also NHSGS manage the day to day contact and on-going relationship management with individual donors. The charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.
Lot Information
Lot 1
NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with, its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. As well as managing the day to day contact and on-going relationship management with individual donors, the charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.
Renewal: Option for 2 off 1 year extensions at the end of the initial 3 year period, subject to mutual consent
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000742314
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486539
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48445000 - Customer Relation Management software package
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Aug 20232 years ago
- Submission Deadline
- 6 Sep 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS GRAMPIAN
- Contact Name
- Simon Ogg
- Contact Email
- simon.ogg@nhs.scot
- Contact Phone
- +44 3454566000
Buyer Location
- Locality
- ABERDEEN
- Postcode
- AB15 6RE
- Post Town
- Aberdeen
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM5 North Eastern Scotland
- Small Region (ITL 3)
- TLM50 Aberdeen City and Aberdeenshire
- Delivery Location
- TLM50 Aberdeen City and Aberdeenshire
-
- Local Authority
- Aberdeen City
- Electoral Ward
- Kingswells/Sheddocksley/Summerhill
- Westminster Constituency
- Aberdeen North
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486539
Charity CRM Software - NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. The system would also NHSGS manage the day to day contact and on-going relationship management with individual donors. The charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-r6ebe6-0000742314-2023-08-22T00:00:00Z",
"date": "2023-08-22T00:00:00Z",
"ocid": "ocds-r6ebe6-0000742314",
"initiationType": "tender",
"parties": [
{
"id": "org-56",
"name": "NHS Grampian",
"identifier": {
"legalName": "NHS Grampian"
},
"address": {
"streetAddress": "Summerfield House, 2 Eday Road",
"locality": "Aberdeen",
"region": "UKM50",
"postalCode": "AB15 6RE"
},
"contactPoint": {
"name": "Simon Ogg",
"email": "simon.ogg@nhs.scot",
"telephone": "+44 3454566000",
"url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html"
},
"roles": [
"buyer",
"centralPurchasingBody"
],
"details": {
"classifications": [
{
"id": "Body governed by public law",
"scheme": "TED_CA_TYPE"
},
{
"id": "07",
"description": "Health",
"scheme": "COFOG"
}
],
"url": "http://www.nhsgrampian.org"
}
},
{
"id": "org-57",
"name": "Aberdeen Sheriff Court and Justice of Peace Court",
"identifier": {
"legalName": "Aberdeen Sheriff Court and Justice of Peace Court"
},
"address": {
"streetAddress": "Castle Street",
"locality": "Aberdeen",
"postalCode": "AB10 1WP"
},
"contactPoint": {
"email": "aberdeen@scotcourts.gov.uk",
"telephone": "+44 1224657200",
"url": "https://www.scotcourts.gov.uk/the-courts/court-locations/aberdeen-sheriff-court-and-justice-of-the-peace-court"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"name": "NHS Grampian",
"id": "org-56"
},
"tender": {
"id": "ST004-23",
"title": "Charity CRM Software",
"description": "NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. The system would also NHSGS manage the day to day contact and on-going relationship management with individual donors. The charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.",
"status": "active",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"id": "48445000",
"scheme": "CPV"
}
],
"deliveryLocation": {
"description": "Aberdeen"
},
"deliveryAddresses": [
{
"region": "UKM50"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "selective",
"procurementMethodDetails": "Restricted procedure",
"mainProcurementCategory": "goods",
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html",
"tenderPeriod": {
"endDate": "2023-09-06T12:00:00Z"
},
"documents": [
{
"id": "AUG486539",
"documentType": "contractNotice",
"title": "Charity CRM Software",
"description": "NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. The system would also NHSGS manage the day to day contact and on-going relationship management with individual donors. The charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486539",
"format": "text/html"
},
{
"id": "economic",
"documentType": "economicSelectionCriteria"
},
{
"id": "technical",
"documentType": "technicalSelectionCriteria"
}
],
"lots": [
{
"id": "1",
"description": "NHS Grampian Charity is seeking to implement a dedicated charity CRM system to manage its knowledge of and all aspects of its relationship management activities with, its donors. This will include capturing, storing and analysing donor data and financial transactions with donors as well as storing, handling and managing all communications with donors. As well as managing the day to day contact and on-going relationship management with individual donors, the charity also aim to utilise the system to initiate, project manage and evaluate direct charity fundraising campaigns and initiatives.",
"status": "active",
"hasOptions": false,
"secondStage": {
"minimumCandidates": 5
},
"selectionCriteria": {
"description": "Market research on suppliers that can provide specific charity CRM software."
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"contractPeriod": {
"durationInDays": 1080
},
"hasRenewal": true,
"renewal": {
"description": "Option for 2 off 1 year extensions at the end of the initial 3 year period, subject to mutual consent"
}
}
],
"communication": {
"atypicalToolUrl": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html"
},
"contractTerms": {
"hasElectronicPayment": true,
"electronicInvoicingPolicy": "allowed",
"performanceTerms": "NHS Grampian Terms and conditions for the provision of Services would apply."
},
"coveredBy": [
"GPA"
],
"otherRequirements": {
"requiresStaffNamesAndQualifications": true
},
"secondStage": {
"invitationDate": "2023-09-20T00:00:00Z"
},
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "Suppliers should demonstrate their experience in providing this kind of service in a similar health board or charitable organisation and should hold the required qualifications and accreditations."
}
]
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"durationInDays": 120
}
},
"classification": {
"id": "48445000",
"scheme": "CPV"
},
"hasRecurrence": false
},
"language": "EN",
"description": "Additional information and supporting documents will be available on PCS-Tender, project 24907, prequalification pqq_6246. For more information, please go to PCS Tender https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 24907. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:742314)",
"links": [
{
"rel": "canonical",
"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000742314"
}
],
"noticetype": "PCS Notice - Website Contract Notice"
}