D3 Tenders | Wp2.2 Customer Care Survey

Notice Information

Get alerts for notices like these

Notice Title

Wp2.2 Customer Care Survey

Notice Description

Collation of Information on Customer Satisfaction

Lot Information

Lot 1

The Multiple Framework Agreement for Asset Management enables the continuation of Transport Scotland's Asset Management Improvement Programme (AMIP). The AMIP delivers a number of tangible benefits to the practices of the organisation and it's supply chain and has been instrumental in delivering increased funding for trunk road maintenance. Specifically, this Work Package (WP) delivers information on customer expectations.

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-r6ebe6-0000742480
Publication Source: Public Contracts Scotland
Latest Notice: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP489265
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: PCS Notice - Website Contract Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Selective
Procurement Method Details: Restricted procedure
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71311000 - Civil engineering consultancy services

71311210 - Highways consultancy services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £58,408 Under £100K

Notice Dates

Publication Date: 28 Sep 20232 years ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 14 Jul 20232 years ago
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Not Specified
Contracts Status: Active

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: TRANSPORT SCOTLAND
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: GLASGOW
Postcode: G1 2AD
Post Town: Glasgow
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM3 West Central Scotland
Small Region (ITL 3): TLM32 Glasgow City
Delivery Location: TLM82 Glasgow City
Local Authority: Glasgow City
Electoral Ward: Anderston/City/Yorkhill
Westminster Constituency: Glasgow North East

Supplier Information

Number of Suppliers: 1
Supplier Name: ATKINS

Further Information

Notice Documents

https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP489265
Wp2.2 Customer Care Survey - Collation of Information on Customer Satisfaction

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000742480-2023-09-28T00:00:00Z",
    "date": "2023-09-28T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000742480",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-35",
            "name": "Transport Scotland",
            "identifier": {
                "legalName": "Transport Scotland"
            },
            "address": {
                "streetAddress": "2nd Floor, George House, 36 North Hanover Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G1 2AD"
            },
            "contactPoint": {
                "email": "trunkroadsamframework@transport.gov.scot",
                "telephone": "+44 1412727100",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "National or federal agency/office",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "Transport",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.transport.gov.scot"
            }
        },
        {
            "id": "org-36",
            "name": "Atkins Limited",
            "identifier": {
                "legalName": "Atkins Limited"
            },
            "address": {
                "streetAddress": "The Axis, 10 Holliday Street",
                "locality": "Birmingham",
                "region": "UKG31",
                "postalCode": "B1 1TF"
            },
            "contactPoint": {
                "telephone": "+44 1214835792"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-28",
            "name": "Sheriff Clerk's Office",
            "identifier": {
                "legalName": "Sheriff Clerk's Office"
            },
            "address": {
                "streetAddress": "PO Box 23, 1 Carlton Place",
                "locality": "Glasgow",
                "postalCode": "G5 9DA"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Transport Scotland",
        "id": "org-35"
    },
    "tender": {
        "id": "TS/TRBO/SER/2018/03/07",
        "title": "Wp2.2 Customer Care Survey",
        "description": "Collation of Information on Customer Satisfaction",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "71311210",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM82"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "SEP489265",
                "documentType": "awardNotice",
                "title": "Wp2.2 Customer Care Survey",
                "description": "Collation of Information on Customer Satisfaction",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP489265",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The Multiple Framework Agreement for Asset Management enables the continuation of Transport Scotland's Asset Management Improvement Programme (AMIP). The AMIP delivers a number of tangible benefits to the practices of the organisation and it's supply chain and has been instrumental in delivering increased funding for trunk road maintenance. Specifically, this Work Package (WP) delivers information on customer expectations.",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "71311000",
            "scheme": "CPV"
        }
    },
    "awards": [
        {
            "id": "TS/TRBO/SER/2018/03/07",
            "suppliers": [
                {
                    "id": "org-36",
                    "name": "Atkins Limited"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "TS/TRBO/SER/2018/03/07",
            "awardID": "TS/TRBO/SER/2018/03/07",
            "status": "active",
            "value": {
                "amount": 58408,
                "currency": "GBP"
            },
            "dateSigned": "2023-07-14T00:00:00Z"
        }
    ],
    "language": "EN",
    "relatedProcesses": [
        {
            "id": "1",
            "identifier": "ocds-r6ebe6-0000541671"
        }
    ],
    "description": "Award against framework: Multiple Framework Agreement for Asset Management Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Community benefits are included in this requirement. For more information see: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL361547 (SC Ref:742480)",
    "bids": {
        "statistics": [
            {
                "id": "106",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "107",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "108",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "109",
                "measure": "foreignBidsFromNonEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "110",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000742480"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}