Notice Information
Notice Title
Provision of Call-touch (Command and Control)
Notice Description
Provision of CallTouch
Lot Information
Lot 1
The Scottish Fire and Rescue Service currently operates three Operations Control (OC) located in Dundee, Edinburgh and Johnstone. Each OC operates with a mobilising system (CAD - Computer Aided Dispatch), telephony and radio system (ICCS - Integrated Communications Control System), interconnected to various networks and ultimately to Station End Kit which notifies crews when they are required to attend incidents. These networks also allow telephony to connect to the Operations Control Room and Airwave Radio to facilitate incident ground communication. Following the award of a contract to a new contractor, it was intended that SFRS would switch off legacy CAD and ICCS provision when the new contract provision went live. This new contract was recently terminated before the solution could be implemented. As a result, there is a need for the SFRS to maintain current service provision for all three OC's with existing legacy services providers to ensure the continuation of service provision in the interim period until a new mobilising system can be procured and fully implemented. This notice relates to the ICCS provision at Edinburgh OC.
Procurement Information
The SFRS was established by the Police and Fire Reform Act (Scotland) 2012 (the Act) and replaced the previous eight legacy services, each of whom operated their own independent Operations Controls (OC's). The new national SFRS rationalised the 8 legacy Fire & Rescue Service Operations Controls (OC's) into 3 Service Delivery Area (SDA) OCs resulting in each OC operating a different CCMS platforms based upon their original legacy mobilising systems, consisting of either integrated, or separate but interdependent technologies enabling them to perform all of their functions. Each OC operated with a mobilising system (CAD - Computer Aided Dispatch), telephony and radio systems (ICCS - Integrated Communications Control System), interconnected to various networks and ultimately to Station End Kit which notifies crews when they are required to attend incidents. These networks also allow telephony to connect to the Operations Control Room and Airwave Radio to facilitate incident ground communication. In 2018 the SFRS awarded a contract to replace existing legacy systems and had been working with the contractor towards the implementation of the new solution, whilst still continuing with legacy service provision in order to ensure there was no impact on operational requirements. In early 2023 before the new system went live, the SFRS terminated the contract. The Service is now about to commence a new procurement process for a New Mobilising System. In the interim period until the procurement process can be completed and the New Mobilising System is fully operational, it will be necessary to continue with the existing legacy service providers at the three locations of Edinburgh, Dundee and Johnstone. Each location operates a bespoke solution, which the original providers of the systems are required to service and maintain due to the technical nature of the systems at each OC. Zetron previously NEC are one of the legacy suppliers to the SFRS. It is therefore the intention of SFRS to enter into a further contract with Zetron for the continuation of the necessary support and maintenance for relevant sites due to Zetron having supplied and installed the existing bespoke legacy systems and also being the provider of the support and maintenance. It is necessary for the same supplier to continue with this service provision to ensure continuity in the interim.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000745255
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN507382
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £48,553 Under £100K
Notice Dates
- Publication Date
- 13 Jun 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 19 Sep 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SCOTTISH FIRE AND RESCUE SERVICE
- Contact Name
- Calum Anderson
- Contact Email
- calum.anderson@firescotland.gov.uk
- Contact Phone
- +44 1416464637
Buyer Location
- Locality
- CAMBUSLANG
- Postcode
- G72 7NA
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM9 Southern Scotland
- Small Region (ITL 3)
- TLM95 South Lanarkshire
- Delivery Location
- TLM Scotland
-
- Local Authority
- South Lanarkshire
- Electoral Ward
- Cambuslang East
- Westminster Constituency
- Rutherglen
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP488699
Provision of Call-touch (Command and Control) - Provision of CallTouch -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN507382
Provision of Call-touch (Command and Control) - Provision of CallTouch
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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