Award

Award of Provision of CallConfirm Live Support

WEST DUNBARTONSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

25 Oct 2023 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The West Dunbartonshire Council has awarded the contract for the provision of CallConfirm Live Support to Access UK Ltd. The award was made on October 24, 2023, with a total value of £424,440.60. The procurement process has been completed, and the contracting authority is the West Dunbartonshire Council based in Dumbarton, UK. The industry category for this tender is services, and the procurement method used was an open procedure.

This contract presents a business growth opportunity for companies offering care scheduling and management solutions. Businesses in the services sector, particularly those providing technology solutions for home care services, would be well-suited to compete for such tenders. The location for service delivery is specified within UKM81. Interested parties can find more details about this opportunity on the West Dunbartonshire Council's procurement website.

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Notice Information

Notice Title

Award of Provision of CallConfirm Live Support

Notice Description

CallConfirmLive is the scheduling system used within Care at Home. The system has been live for a number of years and is a business critical system used to schedule and manage care delivery by home carers to service users in their homes.

Lot Information

Lot 1

CallConfirmLive is the scheduling system used within Care at Home. The system has been live for a number of years and is a business critical system used to schedule and manage care delivery by home carers to service users in their homes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000748465
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491190
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£424,440 £100K-£500K

Notice Dates

Publication Date
25 Oct 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST DUNBARTONSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUMBARTON
Postcode
G82 1QL
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM31 East Dunbartonshire and West Dunbartonshire
Delivery Location
TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond
Local Authority
West Dunbartonshire
Electoral Ward
Dumbarton
Westminster Constituency
West Dunbartonshire

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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