Planning

Consumers in Vulnerable Circumstances Research

CONSUMER SCOTLAND

This public procurement record has 1 release in its history.

Planning

15 Apr 2024 at 00:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

The procurement process being planned by Consumer Scotland involves the commissioning of a single supplier to deliver social research projects focusing on consumers living in vulnerable circumstances. Consumer Scotland, a public body based in Edinburgh, UK, is seeking support for engagement activities with specific communities of vulnerable consumers. The planned tender, titled "Consumers in Vulnerable Circumstances Research," falls under the services category with a contract value of £400,000 GBP. The main objective is to work collaboratively with stakeholders and consumers to understand and identify appropriate policy interventions for vulnerable consumers in Scotland. The procurement stage is currently at the planning phase, with a future notice date set for 27th May 2024.

This tender from Consumer Scotland presents an opportunity for businesses specializing in social research, community engagement, and participatory action research. Companies with experience in designing and delivering research projects focusing on vulnerable consumer groups would be well-suited to compete for this contract. The ability to collaborate effectively with key stakeholders and consumers with lived experience, especially in vulnerable circumstances, will be crucial for successful engagement. Businesses interested in contributing to policy development and enhancing understanding of consumer needs in vulnerable circumstances should consider engaging with Consumer Scotland's procurement process for the "Consumers in Vulnerable Circumstances Research" project.

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Notice Information

Notice Title

Consumers in Vulnerable Circumstances Research

Notice Description

Consumer Scotland wishes to commission a single supplier to deliver a number of social research projects where the focus of the research is the experience of consumers living in vulnerable circumstances. The contract may also be used to seek support with Consumer Scotland's other engagement activities with specific communities of vulnerable consumers such as organising an Expert by Experience workshop or input to a specific group or activity.

Lot Information

Lot 1

Consumer Scotland wishes to commission a single supplier to deliver two to four social research projects per year relating to the experiences of consumers a range of different vulnerable circumstances in Scotland. The contract may also be used to provide support with Consumer Scotland's other engagement activities with consumers in vulnerable circumstances such as organising and facilitating lived experience input to a specific activity such as a workshop. Lived experience is central to all these requirements and ensuring that consumers from a range of different experiences can participate effectively in any research or other activities will be essential. The contractor must work collaboratively with Consumer Scotland, stakeholders and consumers with lived experience to ensure this and have experience of participatory action research. The objectives of the contract are to: a. Work collaboratively with Consumer Scotland, stakeholders and consumers with lived experience to design, deliver, analyse and report on specific research projects focused on the experiences of consumers living in vulnerable circumstances in Scotland b. Ensure that the research is designed and delivered taking account of the lived experience of consumers in a range of vulnerable circumstances. c. Increase understanding of current experiences of consumers living in vulnerable circumstances in Scotland d. Help identify appropriate policy interventions and responses to any issues identified by the research. While the specific projects are still being scoped and developed the projects set out below provide an indicative guide to the research projects that we may want to commission as part of this contract in 2024/2025: - Qualitative research focusing on the experiences of disabled consumers and consumers living with health conditions living in rural and island communities in Scotland across a range of markets. - Qualitative research identifying how consumers with no fixed address access postal services and the impact this has and exploring how this issue could be addressed - Qualitative research examining the impact of the costs of energy on consumers in vulnerable circumstances who are at greater risk of harm. In 2023/2024 we completed some initial work on the impact of energy costs on disabled consumers and consumers with health conditions. As well as building on this work, we are currently exploring whether to extend this work to other consumer groups in vulnerable circumstances where they may be similar issues such as Prepayment Meter customers or other low income groups.. The initial contract will be for a period of one year with further option to extend by a further two x one year periods, to a maximum of three years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000763816
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503092
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79315000 - Social research services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Apr 20241 years ago
Submission Deadline
Not specified
Future Notice Date
27 May 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CONSUMER SCOTLAND
Contact Name
Caroline Little
Contact Email
caroline.little@gov.scot
Contact Phone
Not specified

Buyer Location

Locality
EDINBURGH
Postcode
EH8 7AU
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Craigentinny/Duddingston
Westminster Constituency
Edinburgh East and Musselburgh

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503092
    Consumers in Vulnerable Circumstances Research - Consumer Scotland wishes to commission a single supplier to deliver a number of social research projects where the focus of the research is the experience of consumers living in vulnerable circumstances. The contract may also be used to seek support with Consumer Scotland's other engagement activities with specific communities of vulnerable consumers such as organising an Expert by Experience workshop or input to a specific group or activity.

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