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Research - The Role of VisitScotland in the Customer Journey

VisitScotland

This public procurement record has 2 releases in its history.

Award

23 Dec 2025 at 00:00

PCS Notice - Website Contract Award Notice
Tender

17 Jul 2024 at 01:00

PCS Notice - Website Contract Notice
Summary of the contracting process

VisitScotland is seeking a qualified contractor for the tender titled "Research - The Role of VisitScotland in the Customer Journey". The procurement process, led by VisitScotland based in Edinburgh, falls under the industry category of Tourism. The tender involves research services with a contract value of £80,000, with an open procurement method and a deadline for submissions by 8th August 2024. The main procurement stage is currently active, and the tender could provide growth opportunities for businesses interested in providing research services within the tourism industry.

This tender by VisitScotland offers an opportunity for businesses specializing in research services and operating in the tourism sector. Businesses proficient in market research, customer journey analysis, and service evaluation are well-suited to compete. The tender process includes electronic submission methods and requires proficiency in English language for bid submissions. Interested businesses with relevant expertise have until the deadline on 8th August 2024 to submit their proposals, potentially leading to a contract award and business growth opportunities within the tourism industry.

How relevant is this notice?

Notice Information

Notice Title

Research - The Role of VisitScotland in the Customer Journey

Notice Description

VisitScotland is looking for a suitably qualified contractor to deliver research services as outlined in Schedule 1 - Statement of Requirement

Lot Information

Lot 1

A full description of the Procurement is available within the Invitation to Tender and accompanying Schedules 1 - 3.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000772757
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC546293
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
£80,000 Under £100K
Awards Value
Not specified
Contracts Value
£80,000 Under £100K

Notice Dates

Publication Date
23 Dec 20258 months ago
Submission Deadline
8 Aug 2024Expired
Future Notice Date
Not specified
Award Date
14 Oct 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
VisitScotland
Additional Buyers

Scottish Government

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ABERDEEN
Postcode
EH8 8BG
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

Designit Denmark A/S (branch in London)

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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