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Time Limited Housing Support Framework Agreement - 2024 - HC

The Highland Council

This public procurement record has 2 releases in its history.

Award

06 Jun 2025 at 01:00

OJEU - F3 - Contract Award Notice
Tender

01 Oct 2024 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Highland Council, situated in Inverness, initially issued a tender on 1st October 2024 for a Time Limited Housing Support Framework Agreement. The aim was to contract experienced suppliers to provide housing support services throughout the Highland Council Area. The procurement involved divisions into different lots, specifically Lot 1 and Lot 2, focusing on geographical areas within the region. The open procedure method was used for procurement, inviting electronic submissions with a tender period ending on 13th November 2024. The initial term for the framework is 24 months, with possible extensions of an additional 24 months. The process reached the award stage as of 6th June 2025, where Lot 1 was awarded to multiple suppliers, including New Start Highland and the Salvation Army Trustee Company, among others.

Businesses involved in social care and housing support services have significant growth opportunities within this framework. Those with expertise in regional housing projects and the capability to deliver flexible, high-quality housing support on an 'as and when' required basis can particularly excel. Small and medium enterprises (SMEs) with a strong local presence and large organisations capable of managing complex regional operations were both successful in securing procurement contracts. The emphasis on quality and price in the evaluation criteria suggests that businesses that can demonstrate superior service offerings while remaining cost-effective are well-positioned to benefit from such public procurement opportunities.

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Notice Information

Notice Title

Time Limited Housing Support Framework Agreement - 2024 - HC

Notice Description

AWARDED - Lot 1 only. Lot 2 Not Awarded The Highland Council has awarded the Framework Agreement (hereinafter may be referred to as "Framework or FW") with a number of suitably competent, qualified and experienced Contractors to provide Time Limited Housing Support Services for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. The Framework shall be divided into lots by type of service required and sub-lots by geographical area, where applicable, as follows: Lot 1 - Housing Support (Time Limited) [HS], Sub-Lots: Geographical Area: Sub-Lot A Caithness & Sutherland Sub-Lot B Wester Ross, Skye, Kyle of Lochalsh Sub-Lot C Lochaber Sub-Lot D Inner Moray Firth Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS], Geographical Area: (No sub-lots) To provide services across the Highland Council Area. The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

Lot Information

Lot 1 - Housing Support (Time Limited) [HS]

AWARDED - Lot 1 only. The Highland Council has awarded the Framework Agreement (hereinafter may be referred to as "Framework or FW") with a number of suitably competent, qualified and experienced Contractors to provide Time Limited Housing Support Services for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. The Framework shall be divided into lots by type of service required and sub-lots by geographical area, where applicable, as follows: Lot 1 - Housing Support (Time Limited) [HS], Sub-Lots: Geographical Area: Sub-Lot A Caithness & Sutherland Sub-Lot B Wester Ross, Skye, Kyle of Lochalsh Sub-Lot C Lochaber Sub-Lot D Inner Moray Firth ITT: excerpt/part details APPOINTMENT TO THE FRAMEWORK: e) All Contractors submitting a Most Economically Advantageous Compliant Tender (MEAT) shall enter the Framework for Lot 1 Sub-Lot(s) (where applicable) they have applied for. f) The Council shall Rank the Tenders submitted according to their scores in terms of the evaluation criteria, as set out in this tender document (ITT), 15. CALL-OFF - ORDERS (CALL-OFF CONTRACTS): g) Orders / referrals (Call-off Contracts) shall be awarded on an as and when required basis by placing of an order with the Contractor. h) The first-ranked Contractor shall be approached initially, and if unable to meet the requirement, the second-ranked Contractor shall be approached and so on. If the first ranked Contractor confirms they do not have capacity to undertake the work, or there are other relevant issues such as conflict of interest or the Contractor has removed themselves from the Framework, in which case the second ranked Contractor shall be awarded the call-off contract (order). If the second ranked Contractor cannot meet the need, by reason of issues detailed above, the third ranked Contractor should be approached and so on.. AWARDED - Lot 1 only. Lot 2 Not Awarded Please note the awarded suppliers are NOT apart of A "group of economic operators".

Options: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

Renewal: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS]

The Highland Council intends to put in place a Framework Agreement (hereinafter may be referred to as "Framework or FW") with a number of suitably competent, qualified and experienced Contractors to provide Time Limited Housing Support Services for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. The Framework shall be divided into lots by type of service required and sub-lots by geographical area, where applicable, as follows: Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS]: Geographical Area (No sub-lots) - To provide services across the Highland Council Area.

Options: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

Renewal: The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000778638
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN532065
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£6,075,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,113,000 £1M-£10M

Notice Dates

Publication Date
6 Jun 20251 years ago
Submission Deadline
13 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Highland Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV3 5BX
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
3
Supplier Names

New Start Highland

The Salvation Army

CrossReach (the operating name for The Church of Scotland Social Care Council)

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT515250
    Time Limited Housing Support Framework Agreement - 2024 - HC - The Highland Council intends to put in place a Framework Agreement (hereinafter may be referred to as "Framework or FW") with a number of suitably competent, qualified and experienced Contractors to provide Time Limited Housing Support Services for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. The Framework shall be divided into lots by type of service required and sub-lots by geographical area, where applicable, as follows: Lot 1 - Housing Support (Time Limited) [HS], Sub-Lots: Geographical Area: Sub-Lot A Caithness & Sutherland Sub-Lot B Wester Ross, Skye, Kyle of Lochalsh Sub-Lot C Lochaber Sub-Lot D Inner Moray Firth Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS], Geographical Area: (No sub-lots) To provide services across the Highland Council Area. The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN532065
    Time Limited Housing Support Framework Agreement - 2024 - HC - AWARDED - Lot 1 only. Lot 2 Not Awarded The Highland Council has awarded the Framework Agreement (hereinafter may be referred to as "Framework or FW") with a number of suitably competent, qualified and experienced Contractors to provide Time Limited Housing Support Services for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. The Framework shall be divided into lots by type of service required and sub-lots by geographical area, where applicable, as follows: Lot 1 - Housing Support (Time Limited) [HS], Sub-Lots: Geographical Area: Sub-Lot A Caithness & Sutherland Sub-Lot B Wester Ross, Skye, Kyle of Lochalsh Sub-Lot C Lochaber Sub-Lot D Inner Moray Firth Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS], Geographical Area: (No sub-lots) To provide services across the Highland Council Area. The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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