Award

(Main) Insurance and Related Services 2025

MUIRHOUSE HOUSING ASSOCIATION LIMITED

This public procurement record has 2 releases in its history.

Award

08 Apr 2025 at 00:00

Tender

06 Nov 2024 at 00:00

Summary of the contracting process

Muirhouse Housing Association Limited is overseeing the procurement process for general insurance and related services under the title "(Main) Insurance and Related Services 2025." The industry category is Housing and Community Amenities, with services to be delivered in Edinburgh, UK (region UKM75). The procurement has progressed to the award stage with key dates being the tender invitation on 11th December 2024 and contract commencement on 1st April 2025. This procurement follows a competitive procedure with negotiation and has been finalised with Zurich as the awarded supplier for several distinct insurance services including property, business interruption, terrorism/political violence, and cyber risk insurance.

This tender represents significant business growth opportunities for suitably qualified insurance brokers and direct insurers specializing in comprehensive insurance services. Bidding for this contract aligns well with businesses possessing expertise in claims handling, loss control, and program maintenance. Firms need to demonstrate strong financial standing, professional qualifications, and successful experience in similar contracts. The procurement follows the two-stage Restricted Procedure, enabling businesses familiar with completing SPDs and demonstrating capability, capacity, and economic strength to successfully compete. This contract promises extended engagement with the opportunity for renewal, highlighting long-term partnership potential for winning bidders.

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Notice Title

(Main) Insurance and Related Services 2025

Notice Description

The Contract is for the provision of general insurance and related services, including claims handling, loss control services and general programme maintenance and advice as required by Muirhouse Housing Association Limited commencing 1st April 2025. A full Summary of Current Cover will be provided with the Invitation to Tender to selected bidders. Bids are invited from suitably qualified insurance brokers and direct providers for the entire scope of services. The procurement will follow the two-stage Restricted Procedure with a pre-qualifying stage based on completed SPDs and bidders will be selected on the basis of their capability, capacity and experience to perform the contract.

Lot Information

Insurance for Property & related Business Interruption risks (possibly including Property Owners Liability

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for property, legal liabilities and other general insurances as required by Muirhouse Housing Association Limited for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Muirhouse Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents. A Summary of Muirhouse's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Muirhouse Housing Assocation's sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Terrorism and/or Political Violence (Pool-Re) as required by Muirhouse Housing Association Limited

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for terrorism/political violence (Pool Re) as required by Muirhouse Housing Association Limited for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Muirhouse Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents.. A Summary of Muirhouse Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Muirhouse Housing Association Limited sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Muirhouse Housing Association Limited

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for terrorism/political violence (Non Pool Re) as required by Muirhouse Housing Association Limited for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Muirhouse Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents.. A Summary of Muirhouse Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Muirhouse Housing Association sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Cyber Risk as required by Muirhouse Housing Association Limited

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for cyber liability and related services as required by Muirhouse Housing Association Limited for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Muirhouse Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents.. A Summary of Muirhouse Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Muirhouse Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000781732
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527801
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66510000 - Insurance services

66512100 - Accident insurance services

66513000 - Legal insurance and all-risk insurance services

66515000 - Damage or loss insurance services

66515200 - Property insurance services

66515300 - Weather and financial loss insurance services

66515410 - Financial loss insurance services

66515411 - Pecuniary loss insurance services

66516000 - Liability insurance services

66516400 - General liability insurance services

66518100 - Insurance brokerage services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£224,800 £100K-£500K

Notice Dates

Publication Date
8 Apr 202510 months ago
Submission Deadline
6 Dec 2024Expired
Future Notice Date
Not specified
Award Date
1 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Between three or five years, from the date of this notice.

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MUIRHOUSE HOUSING ASSOCIATION LIMITED
Contact Name
Andy Bygrave
Contact Email
andy.bygrave@gibbslaidler.co.uk
Contact Phone
+44 1959562242

Buyer Location

Locality
EDINBURGH
Postcode
EH4 4RW
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
Almond
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

ZURICH

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517736
    (Main) Insurance and Related Services 2025 - The Contract is for the provision of general insurance and related services, including claims handling, loss control services and general programme maintenance and advice as required by Muirhouse Housing Association Limited commencing 1st April 2025. A full Summary of Current Cover will be provided with the Invitation to Tender to selected bidders. Bids are invited from suitably qualified insurance brokers and direct providers for the entire scope of services. The procurement will follow the two-stage Restricted Procedure with a pre-qualifying stage based on completed SPDs and bidders will be selected on the basis of their capability, capacity and experience to perform the contract.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527801
    (Main) Insurance and Related Services 2025 - The Contract is for the provision of general insurance and related services, including claims handling, loss control services and general programme maintenance and advice as required by Muirhouse Housing Association Limited commencing 1st April 2025. A full Summary of Current Cover will be provided with the Invitation to Tender to selected bidders. Bids are invited from suitably qualified insurance brokers and direct providers for the entire scope of services. The procurement will follow the two-stage Restricted Procedure with a pre-qualifying stage based on completed SPDs and bidders will be selected on the basis of their capability, capacity and experience to perform the contract.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "id": "4",
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                "description": "The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for cyber liability and related services as required by Muirhouse Housing Association Limited for a period of three years commencing 01.04.2025, with the option to extend by up to a further two years at Muirhouse Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers. The Contract will follow the two-stage Competitive Procedure with Negotiation with bidders being selected on the basis of the responses contained in the pre-qualifying SPD. Bidders will be expected have the capability, capacity, financial and economic standing and experience to perform the contract. SPDs must be completed in full with all relevant information supplied. The Contract will be awarded on the basis of Most Economically Advantageous Tender, with specific evaluation criteria detailed within the Invitation To Tender and contract documents.. A Summary of Muirhouse Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement",
                "status": "complete",
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 3,
                    "maximumCandidates": 3
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will be for an initial three year period with the option to extend for a further two years at Muirhouse Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period."
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "40"
                        },
                        {
                            "type": "cost",
                            "name": "Cost",
                            "description": "60"
                        }
                    ]
                }
            }
        ],
        "lotDetails": {
            "maximumLotsBidPerSupplier": 4,
            "maximumLotsAwardedPerSupplier": 3
        },
        "coveredBy": [
            "GPA"
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "secondStage": {
            "noNegotiationNecessary": true,
            "invitationDate": "2024-12-11T00:00:00Z"
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As a minimum, you are required to demonstrate: 1) you are an insurance broker registered with and regulated by the UK Financial Conduct Authority or an insurer authorised /and or regulated by the UK Financial Conduct Authority indicating the types of insurance/service the bidder is authorised to arrange or provide (See question 4a of SPD) 2) the financial ability and strength to deliver the programme (see question 4b of SPD) 3) the governance arrangements of the bidding organisation and where part of a larger Group, the title, positioning and legal status of the bidding organisation within that Group 4) the ability to provide social landlords with a choice of insurers and/or options 5) a record of successful provision of relevant services to other organisations that are similar in profile to the contracting authority (see question 4C1.2 of SPD) 6) a skilled and competent service team, being client relationship management, technical staff, broking/underwriting expertise, claims managers and risk managers (see question 4C6 of SPD) 7) your commitment to delivering quality service to Glen Oaks Housing Association, including that provided by any third party contractor employed by you or by the insurers you propose (see question 4C10 of SPD) 8) your ability to demonstrate client satisfaction on at least 3 similar contracts 9) commitment to corporate and individual professional development defined by the CII or similar professional organisation (see questions 4c&4D of SPD)"
                },
                {
                    "type": "economic",
                    "description": "See questions at 4B of SPD",
                    "minimum": "(1) All candidates will be required to provide evidence of relevant insurance limits as detailed in the SPD (2) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the bidder and the turnover in respect of the activities which are of a similar type to the subject matter of this notice. (3) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business. (4) all candidates will give a clear description of the bidding company's status within any larger Group, where appropriate. (5) Financial ratings of all risk carriers must be provided within Tender response"
                },
                {
                    "type": "technical",
                    "description": "See questions at 4C of SPD.",
                    "minimum": "1) A statement of the bidder's average annual number of staff and managerial staff over the previous 3 years in the part of any Group proposing to deliver the service (2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services specified within this Contract or carrying out the work under the contract; (3) An indication of the proportion of the contract which the services provider intends possibly to subcontract"
                },
                {
                    "type": "technical",
                    "description": "Execution of the service is reserved to a particular profession"
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2025-04-01T00:00:00Z"
            }
        },
        "classification": {
            "id": "66510000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "Between three or five years, from the date of this notice."
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "Bidders should note that for reasons of confidentiality, full Tender specification and supporting information will be made available only to those Bidders that are selected to proceed to the Invitation to Tender Stage. Sufficient detail is provided within this Contract Notice and within the SPD to enable the Bidder to decide whether to participate in this process. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at www.publiccontractsscotland.gov.uk The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=781732 The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Information will be included in the Invitation to Tender at the next stage of the process. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=781732. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:781732) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=781732 (SC Ref:795646)",
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    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "ocds-r6ebe6-0000781732-1",
            "title": "Insurance for Property & related Business Interruption risks (possibly including Property Owners Liability",
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            "id": "ocds-r6ebe6-0000781732-2",
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