Tender

Interpreting, Translation and Transcription

SCOTTISH GOVERNMENT

This public procurement record has 2 releases in its history.

Tender

08 Aug 2025 at 00:00

Planning

16 Dec 2024 at 00:00

Summary of the contracting process

The Scottish Government has initiated a tender process for a substantial Framework Agreement concerning the provision of Interpreting, Translation, and Transcription services across the Scottish Public Sector. The procurement, with an estimated value of £20 million, falls under the services category and is conducted using an open procurement method. The project, titled "Interpreting, Translation and Transcription," includes multiple lots covering various services such as face-to-face interpreting, telephone and video conferencing interpreting, translation and transcription, and sign language services, scheduled to commence on 11th September 2025, following the tender submission deadline on the same date. The services will be delivered throughout the UKM region, and the entire framework is expected to be active for a duration of four years, with potential for renewal.

This Framework Agreement offers significant opportunities for business growth, particularly for companies specialising in language services. With the scope for participation from small and medium-sized enterprises and third-sector organisations, businesses capable of delivering high-quality and diverse language interpreting and translation services are well-positioned to benefit. The multi-lot nature of the tender allows for competitive positioning in specific service areas such as video and telephone interpreting or sign language services, enhancing the potential for targeted business expansion. Additionally, community benefits and involvement are encouraged, providing further incentives for businesses to engage with local communities while leveraging this public sector opportunity.

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Notice Title

Interpreting, Translation and Transcription

Notice Description

Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of: Lot 1 - Face to Face Interpreting Services Lot 2 - Telephone and Video Conferencing Interpreting Services Lot 3 - Translation and Transcription Services Lot 4 - Sign Language Services - British and International Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies Under Lot 2 - Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal. Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media. Under Lot 4 - Sign Language Services - British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.

Lot Information

Lot 1 - Face to Face Interpreting Services

Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies

Renewal: The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Lot 2 - Telephone and Video Conferencing Interpreting Services

Under Lot 2 - Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal.

Renewal: The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Lot 4 - Sign Language Services - British and International

Under Lot 4 - Sign Language Services - British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.

Renewal: The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Lot 3 - Translation and Transcription Services

Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media.

Renewal: The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000782547
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG536646
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79530000 - Translation services

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£20,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Aug 20258 months ago
Submission Deadline
11 Sep 2025Expired
Future Notice Date
14 Apr 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
within 4 years.

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8EA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520387
    Interpreting, Translation and Transcription - Contractors will provide comprehensive face-to-face, remote video and telephone spoken language interpreting services, and document translation and transcription services to fulfil the current and evolving needs of framework public bodies. The scope of the framework for interpreting and translation services is as follows: Interpreting (face-to-face, remote video and telephone) - from English into a wide range of spoken languages and dialect and from those languages and dialect into English or other languages as requested by framework public bodies. Translation and transcription services - from English into a wide range of spoken languages and from those languages into English or other languages as requested by framework public bodies including: text to braille - or other tactile or touch formats speech (audio) to text including tape recordings and other electronic media, audio video to text text to speech (audio) - including tape recordings and other electronic media, audio and video
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG536646
    Interpreting, Translation and Transcription - Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of: Lot 1 - Face to Face Interpreting Services Lot 2 - Telephone and Video Conferencing Interpreting Services Lot 3 - Translation and Transcription Services Lot 4 - Sign Language Services - British and International Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies Under Lot 2 - Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal. Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media. Under Lot 4 - Sign Language Services - British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.

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    "description": "The estimated total value of 20,000,000 GBP advised at II.1.5 is a genuine estimate, which may be exceeded for the services within scope, up to a value of 30,000,000 GBP In partnership with the Supplier Development Programme, we are providing additional support for bidders by delivering training to help you understand the process to bid for this opportunity. An Aligned Tender Training session will be delivered on Thursday 28 August 2025, 2:00-3:30pm, please follow the attached link to register for the training (https://www.sdpscotland.co.uk/events/scottish-government-translation-services-1935/) The Framework Agreement will be available for use by the Scottish Ministers (including Agencies), Scottish Non-Departmental Public Bodies, offices in the Scottish Administration which are not ministerial offices, cross-border public authorities within the meaning of section 88(5) of the Scotland Act 1998, The Office for the Secretary of State for Scotland, the Scottish Parliamentary Corporate Body, councils constituted under section 2 of the Local Government etc. (Scotland) Act 1994, bodies registered as social landlords under the Housing (Scotland) Act 2001, Scottish health boards or special health boards, Student Loans Company Limited, the Commissioner of Northern Lighthouse operating as the Northern Lighthouse Board, Scottish Futures Trust, Equality and Human Rights Commission, Business Stream Ltd, the Business Gateway National Unit at the Convention of Scottish Local Authorities, further or higher education institutions being fundable bodies within the meaning of section 6 of the further and Higher Education (Scotland) Act 2005, any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the foregoing, bodies financed wholly or mainly by one or more of the foregoing, bodies subject to management supervision by one or more of the foregoing and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the foregoing. In addition to the contracting authorities listed, the framework agreement will be available to charities entered on the Scottish Charity Register and voluntary organisations entered on the Membership Database of the Scottish Council for Voluntary Organisations. Information about agencies of the Scottish Ministers, Scottish Non-Departmental Public Bodies and offices in the Scottish Administration which are not ministerial offices are listed at http://www.scotland.gov.uk/Topics/Government/public-bodies/about/Bodies The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 29837. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 A summary of the expected community benefits has been provided as follows: The Contractor will be required, where practical to consider relevant opportunities for community benefits: - Opportunities for the involvement of SMEs and /or third sector organisations in delivery of this Framework; - Provide assurance regarding Workforce matters - this may include schemes such as: - Providing training opportunities and support to achieve qualifications; - Supporting local communities e.g. sponsorship of local clubs etc; - Using social enterprises to support delivery of services. (SC Ref:806722)",
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