This public procurement record has 3 releases in its history.

Award

31 Jul 2026 at 00:00

Tender

08 Aug 2025 at 00:00

Planning

16 Dec 2024 at 00:00

Summary of the contracting process

The Scottish Government has completed a procurement process for a comprehensive Framework Agreement titled "Interpreting, Translation and Transcription," which falls under the general public services category. The contract aims to supply interpreting and translation services across the Scottish public sector, with a notable focus on face-to-face, telephone, and video conferencing interpreting, as well as translation and transcription services. This Framework Agreement encompasses four specific lots that cater to different service modalities, including sign language services. Conducted through an open procurement method, the process reached the award stage on 31 July 2026, with contracts for each lot signed on 13 July 2026, totalling a value of £20 million, which may exceed up to £30 million if the scope requires. The buying organisation, Scottish Ministers, aims to fulfil the evolving language service needs of public bodies in Scotland, including various government entities and possibly voluntary organisations or charities.

This Framework Agreement presents an excellent opportunity for small and medium-sized enterprises (SMEs) involved in language services to engage with a major public sector client in Scotland. It allows businesses specialising in translation, interpreting, and transcription to offer their services to a comprehensive list of public bodies. The multi-lot structure of the agreement facilitates participation, allowing businesses to focus on their areas of expertise, such as face-to-face interpreting or remote services. Suppliers such as DA Languages Limited, Global Connections (Scotland) Ltd, and others have been awarded contracts, highlighting the potential for competitive participation in future procurements. The emphasis on quality and price in the award criteria underscores the importance of offering high-quality, reliable services at competitive prices, making this a lucrative opportunity for capable language service providers.

How relevant is this notice?

Notice Title

Interpreting, Translation and Transcription

Notice Description

Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of: Lot 1 - Face to Face Interpreting Services Lot 2 - Telephone and Video Conferencing Interpreting Services Lot 3 - Translation and Transcription Services Lot 4 - Sign Language Services - British and International Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies Under Lot 2 - Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal. Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media. Under Lot 4 - Sign Language Services - British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.

Lot Information

Lot 1 - Face to Face Interpreting Services

Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies

Renewal: The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Lot 2 - Telephone and Video Conferencing Interpreting Services

Under Lot 2 - Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal.

Renewal: The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Lot 4 - Sign Language Services - British and International

Under Lot 4 - Sign Language Services - British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.

Renewal: The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Lot 3 - Translation and Transcription Services

Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media.

Renewal: The Framework will be in place for a 4 year period, after this the Framework may be subject to renewal.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000782547
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL561304
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79530000 - Translation services

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£20,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£16,000,000 £10M-£100M

Notice Dates

Publication Date
31 Jul 20266 days ago
Submission Deadline
11 Sep 2025Expired
Future Notice Date
14 Apr 2025Expired
Award Date
13 Jul 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
within 4 years.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8EA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
5
Supplier Names

DA LANGUAGES

GLOBAL CONNECTIONS (SCOTLAND

GLOBAL LANGUAGE SERVICES

LANGUAGE LINE LIMITED (TRADING AS LANGUAGELINE SOLUTIONS

SIGN SOLUTIONS

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520387
    Interpreting, Translation and Transcription - Contractors will provide comprehensive face-to-face, remote video and telephone spoken language interpreting services, and document translation and transcription services to fulfil the current and evolving needs of framework public bodies. The scope of the framework for interpreting and translation services is as follows: Interpreting (face-to-face, remote video and telephone) - from English into a wide range of spoken languages and dialect and from those languages and dialect into English or other languages as requested by framework public bodies. Translation and transcription services - from English into a wide range of spoken languages and from those languages into English or other languages as requested by framework public bodies including: text to braille - or other tactile or touch formats speech (audio) to text including tape recordings and other electronic media, audio video to text text to speech (audio) - including tape recordings and other electronic media, audio and video
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG536646
    Interpreting, Translation and Transcription - Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of: Lot 1 - Face to Face Interpreting Services Lot 2 - Telephone and Video Conferencing Interpreting Services Lot 3 - Translation and Transcription Services Lot 4 - Sign Language Services - British and International Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies Under Lot 2 - Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal. Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media. Under Lot 4 - Sign Language Services - British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL561304
    Interpreting, Translation and Transcription - Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of: Lot 1 - Face to Face Interpreting Services Lot 2 - Telephone and Video Conferencing Interpreting Services Lot 3 - Translation and Transcription Services Lot 4 - Sign Language Services - British and International Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies Under Lot 2 - Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal. Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media. Under Lot 4 - Sign Language Services - British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.

Open Contracting Data Standard (OCDS)

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