Notice Information
Notice Title
National Contact Centre
Notice Description
Further competition to award an exclusive national contract for NHS Scotland National Contact Centre Services to 2 Suppliers.
Lot Information
Lot 1
A further competition being run nationally on behalf of NHS Scotland Health Boards to award a contract for NHS Scotland National Contact Centre Services. The NSS National Contact Centre (NCC) is a key part of the Test, Trace and Vaccinate function described in the Scottish Government's Test and Protect Strategy. Along with services carried out by local NHS Boards, the NCC will provide contact and booking services at a national level thereby providing an effective, flexible and scalable response across Scotland. Two suppliers will be appointed to the call off contract with 50% of these additional support requirements allocated to each supplier. The call-off competition for this award was by invitation only to those suppliers awarded on to the National Framework NSS202125 Call Centre Services.. The total spends noted is from current approximate annual spend of 1.8m GBP over the planned duration of 2 years + 2 x 12-month optional extension periods. The full term is dependent on recurrent funding being made available by the Scottish Government for these services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000787313
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522377
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Framework
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
43 - Machinery for mining, quarrying, construction equipment
-
- CPV Codes
43121500 - Well-testing equipment
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £7,200,000 £1M-£10M
Notice Dates
- Publication Date
- 23 Jan 20251 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 17 Dec 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)
- Contact Name
- Shaun Kean
- Contact Email
- shaun.kean@nhs.scot
- Contact Phone
- +44 1312756000
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH12 9EB
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM Scotland
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Drum Brae/Gyle
- Westminster Constituency
- Edinburgh South West
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522377
National Contact Centre - Further competition to award an exclusive national contract for NHS Scotland National Contact Centre Services to 2 Suppliers.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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