Award

Replacement for ISDN and PSTN Services

SCOTTISH FIRE AND RESCUE SERVICE

This public procurement record has 1 release in its history.

Summary of the contracting process

The Scottish Fire and Rescue Service has completed the procurement process to replace ISDN and PSTN services due to the telecom industry's planned withdrawal of these old analogue services. The contract was awarded to BT, the sole provider of 999 telephony in the UK, ensuring the continuation of essential services such as 999 telephony, corporate telephony, and operational mobilisation through modern digital alternatives based on fibre infrastructure. The procurement method was a limited award procedure without prior publication of a call for competition, with the contract valued at £606,875. The contract was signed on 30th January 2025, and the service's delivery is focused within the UK region, particularly at the service headquarters in Cambuslang, UKM.

This tender presents significant opportunities for businesses specialising in telecommunications, particularly those that provide advanced digital communication solutions customised for critical services like emergency telephony. Companies with expertise in modern fibre infrastructures and who can offer innovative digital alternatives would find this tender beneficial. Moreover, businesses that can increase or adapt services throughout the contract's duration will be favourably positioned to engage with such initiatives. The contract underscores the importance of maintaining high-quality telecommunication services and opens avenues for further growth and collaboration within public safety and telecommunications sectors.

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Notice Title

Replacement for ISDN and PSTN Services

Notice Description

In November 2017, the telecoms industry announced an intention to withdraw services based on old analogue networks, specifically the Public Switched Telephone Network (PSTN) and the Integrated Services Digital Network (ISDN). SFRS currently use these services extensively for delivery of 999 telephony, corporate telephony, and operational mobilisation. Services being withdrawn by this initiative will be replaced by digital alternatives based on a modern fibre infrastructure.

Lot Information

Lot 1

In November 2017, the telecoms industry announced an intention to withdraw services based on old analogue networks, specifically the Public Switched Telephone Network (PSTN) and the Integrated Services Digital Network (ISDN). SFRS currently use these services extensively for delivery of 999 telephony, corporate telephony, and operational mobilisation. BT is the sole provider of 999 telephony in the UK and will provide an alternative to the existing services

Options: Services may increase or decrease throughout the lifetime of the contract.

Procurement Information

BT are the sole provider of 999 Telephony in the UK.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000789316
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522895
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F15 - Voluntary Ex Ante Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services


CPV Codes

32551400 - Telephone network

64214000 - Dedicated-business telephone network services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£606,875 £500K-£1M

Notice Dates

Publication Date
31 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH FIRE AND RESCUE SERVICE
Contact Name
Donna Fallon
Contact Email
donna.fallon@firescotland.gov.uk
Contact Phone
+44 1416464637

Buyer Location

Locality
CAMBUSLANG
Postcode
G72 7NA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM Scotland

Local Authority
South Lanarkshire
Electoral Ward
Cambuslang East
Westminster Constituency
Rutherglen

Supplier Information

Number of Suppliers
1
Supplier Name

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522895
    Replacement for ISDN and PSTN Services - In November 2017, the telecoms industry announced an intention to withdraw services based on old analogue networks, specifically the Public Switched Telephone Network (PSTN) and the Integrated Services Digital Network (ISDN). SFRS currently use these services extensively for delivery of 999 telephony, corporate telephony, and operational mobilisation. Services being withdrawn by this initiative will be replaced by digital alternatives based on a modern fibre infrastructure.

Open Contracting Data Standard (OCDS)

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