Award

Session Recording and Heatmapping Analytics

SOCIAL SECURITY SCOTLAND

This public procurement record has 1 release in its history.

Award

14 Apr 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

Social Security Scotland has awarded a contract for the subscription of Screen Recording and Heat Mapping analytics packages for their online application forms. This procurement falls under the industry category of General Public Services and was conducted through an open procedure. The contract was awarded to Computacenter UK and covers delivery within the UKM region. The procurement process specifics include an initial tender stage, followed by an award and the contract's signing on 28th March 2025. The awarded contract is valued at £5670. The procurement method used was open, ensuring transparency and equal opportunity.

This tender offers growth opportunities for businesses specialised in data analytics, particularly those providing heat mapping and session recording services. Firms capable of delivering advanced online form analytics would benefit from participating in similar future tenders. Companies that have the technical expertise and resources to manage large-scale subscriptions of digital analytics will be well-suited for such engagements with Social Security Scotland and potentially other governmental bodies. As demonstrated by Computacenter UK's success, large IT service providers with robust infrastructures and subcontracting capabilities may find lucrative opportunities in such public sector contracts.

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Notice Information

Notice Title

Session Recording and Heatmapping Analytics

Notice Description

A subscription for Screen Recording and Heat Mapping analytics package for the Social Security Scotland online application forms.

Lot Information

Lot 1

A subscription for Screen Recording and Heat Mapping analytics package for the Social Security Scotland online application forms.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000795962
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528293
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48461000 - Analytical or scientific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,670 Under £100K

Notice Dates

Publication Date
14 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Mar 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOCIAL SECURITY SCOTLAND
Contact Name
Not specified
Contact Email
procurement@socialsecurity.gov.scot
Contact Phone
+44 1412425913

Buyer Location

Locality
DUNDEE
Postcode
DD1 4BF
Post Town
Dundee
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland
Local Authority
Dundee City
Electoral Ward
Maryfield
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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