Award

P26-0002 - Online Research Platform

SCOTTISH ENTERPRISE

This public procurement record has 2 releases in its history.

Summary of the contracting process

Scottish Enterprise procured an online research platform to support its key projects and enhance service delivery through an open procedure. The procurement, valued at £151,500, was conducted under the 'services' category and awarded to Userlytics. The procurement process was completed with the contract signed on 18th July 2025. Located in Glasgow and operating within the Economic Affairs sector, the procurement sought to contract for an initial term of one year, with the possibility of two 12-month extensions, in alignment with the Scottish Government's Digital First Service Standard.

This tender presents a significant opportunity for technology and user research businesses to engage in public sector projects. The requirement for an online research platform highlights the importance of user experience in digital service delivery, making this an excellent chance for businesses specialising in user behaviour research, software testing, and digital platforms. Companies capable of providing comprehensive research solutions that include both face-to-face and online user engagement would be well-positioned to benefit from similar opportunities within Scottish Enterprise and other public sector entities. The open procedure ensures a competitive tendering environment, inviting eligible service providers, particularly those with innovative approaches in digital research, to explore potential growth through government contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

P26-0002 - Online Research Platform

Notice Description

Scottish Enterprise are seeking to put in place a contract with a provider for an online research platform which will enable us to support the work we do on Scottish Enterprise's key projects as well as improvements to our products and service delivery. The contract will be for 1 year with the option to extend for a further 2 x 12 months if required.

Lot Information

Lot 1

Scottish Enterprise are seeking to put in place a contract with a provider for an online research platform. Scottish Enterprise carry out a number of projects which maintain and improve on business as usual or are transforming the way that Scottish Enterprise delivers services to customers. We adopt a user centred design approach and follow the Digital First Service Standard from Scottish Government where required. To aid our work we use a variety of methodologies and software for the testing of websites, prototypes, static images, mobile sites, and published applications to better understand user behaviour. This includes face to face user research and online research activities. We need an online research platform which will enable us to support the work we do on Scottish Enterprise's key projects as well as improvements to our products and service delivery. The contract will be for 1 year with the option to extend for a further 2 x 12 months if required.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The contract will be for an initial 12 months with the option to extend for a further 2 periods of 12 months each if required.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000798433
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535155
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

73000000 - Research and development services and related consultancy services

73110000 - Research services

73210000 - Research consultancy services

79310000 - Market research services

79311400 - Economic research services

79315000 - Social research services

Notice Value(s)

Tender Value
£165,000 £100K-£500K
Lots Value
£165,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£151,500 £100K-£500K

Notice Dates

Publication Date
22 Jul 20257 months ago
Submission Deadline
4 Jun 2025Expired
Future Notice Date
Not specified
Award Date
18 Jul 20257 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH ENTERPRISE
Additional Buyers

SCOTTISH GOVERNMENT

Contact Name
Adam Cunningham, Iain Miller, Kate Townsley
Contact Email
adam.cunningham@scotent.co.uk, iain.miller@gov.scot, joanne.napier@scotent.co.uk, kate.townsley@gov.scot
Contact Phone
+44 1414686024, +44 412425466

Buyer Location

Locality
GLASGOW
Postcode
G2 6HQ
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

USERLYTICS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000798433-2025-07-22T00:00:00Z",
    "date": "2025-07-22T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000798433",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-25",
            "name": "Scottish Enterprise",
            "identifier": {
                "legalName": "Scottish Enterprise"
            },
            "address": {
                "streetAddress": "Atrium Court, 50 Waterloo Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G2 6HQ"
            },
            "contactPoint": {
                "name": "Adam Cunningham",
                "email": "adam.cunningham@scotent.co.uk",
                "telephone": "+44 1414686024",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local agency/office",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "04",
                        "description": "Economic affairs",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.scottish-enterprise.com/"
            }
        },
        {
            "id": "org-26",
            "name": "Glasgow Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "Sheriff Clerk's Office, PO Box 23, 1 Carlton Place",
                "locality": "Glasgow",
                "postalCode": "G5 9DA"
            },
            "contactPoint": {
                "telephone": "+44 1414298888",
                "url": "https://www.scotcourts.gov.uk/courts-and-tribunals/courts-tribunals-and-office-locations/find-us/glasgow-sheriff-court-and-justice-of-the-peace-court/"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-21",
            "name": "Scottish Government",
            "identifier": {
                "legalName": "Scottish Government"
            },
            "address": {
                "streetAddress": "Q Spur, Saughton House, Broomhouse Drive",
                "locality": "Edinburbh",
                "region": "UKM",
                "postalCode": "EH11 3XD"
            },
            "contactPoint": {
                "name": "Kate Townsley",
                "email": "kate.townsley@gov.scot",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "reviewBody",
                "mediationBody",
                "reviewContactPoint"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Ministry or any other national or federal authority, including their regional or local subdivisions",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.scotland.gov.uk"
            }
        },
        {
            "id": "org-216",
            "name": "Scottish Enterprise",
            "identifier": {
                "legalName": "Scottish Enterprise"
            },
            "address": {
                "streetAddress": "Atrium Court, 50 Waterloo Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G2 6HQ"
            },
            "contactPoint": {
                "email": "joanne.napier@scotent.co.uk",
                "telephone": "+44 1414686024",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local agency/office",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "04",
                        "description": "Economic affairs",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.scottish-enterprise.com/"
            }
        },
        {
            "id": "org-217",
            "name": "Userlytics",
            "identifier": {
                "legalName": "Userlytics"
            },
            "address": {
                "streetAddress": "Calle Pedro Heredia 8, 2, DE",
                "locality": "Madrid",
                "region": "ES",
                "postalCode": "28028"
            },
            "contactPoint": {
                "telephone": "+44 7893947162"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-57",
            "name": "Glasgow Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "Sheriff Clerk's Office, PO Box 23, 1 Carlton Place",
                "locality": "Glasgow",
                "postalCode": "G5 9DA"
            },
            "contactPoint": {
                "email": "glasgow@scotcourts.gov.uk",
                "telephone": "+44 01414298888",
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-27",
            "name": "Scottish Government",
            "identifier": {
                "legalName": "Scottish Government"
            },
            "address": {
                "streetAddress": "5 Atlantic Quay, 150 Broomielaw",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "G2 8LU"
            },
            "contactPoint": {
                "name": "Iain Miller",
                "email": "iain.miller@gov.scot",
                "telephone": "+44 412425466",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "mediationBody",
                "reviewContactPoint",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Ministry or any other national or federal authority, including their regional or local subdivisions",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "National or federal agency/office",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "09",
                        "description": "Education",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "04",
                        "description": "Economic affairs",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.scotland.gov.uk"
            }
        }
    ],
    "buyer": {
        "name": "Scottish Enterprise",
        "id": "org-216"
    },
    "tender": {
        "id": "ocds-r6ebe6-0000798433",
        "title": "P26-0002 - Online Research Platform",
        "description": "Scottish Enterprise are seeking to put in place a contract with a provider for an online research platform which will enable us to support the work we do on Scottish Enterprise's key projects as well as improvements to our products and service delivery. The contract will be for 1 year with the option to extend for a further 2 x 12 months if required.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "73110000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "73000000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "73210000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79310000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79311400",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79315000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 165000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2025-06-04T11:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2025-06-04T11:00:00Z"
        },
        "documents": [
            {
                "id": "MAY529989",
                "documentType": "contractNotice",
                "title": "P26-0002 - Online Research Platform",
                "description": "Scottish Enterprise are seeking to put in place a contract with a provider for an online research platform which will enable us to support the work we do on Scottish Enterprise's key projects as well as improvements to our products and service delivery. The contract will be for 1 year with the option to extend for a further 2 x 12 months if required.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY529989",
                "format": "text/html"
            },
            {
                "id": "MAY529989-1",
                "title": "Invitation to Tender",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529989&idx=1",
                "datePublished": "2025-05-09T14:09:58Z",
                "dateModified": "2025-05-09T14:09:58Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "MAY529989-2",
                "title": "Appendix 2 - Response document",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529989&idx=2",
                "datePublished": "2025-05-09T14:09:58Z",
                "dateModified": "2025-05-09T14:09:58Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "MAY529989-3",
                "title": "Appendix 3 - Monitoring form",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529989&idx=3",
                "datePublished": "2025-05-09T14:09:58Z",
                "dateModified": "2025-05-09T14:09:58Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "MAY529989-4",
                "title": "Appendix 1 - CEST",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529989&idx=4",
                "datePublished": "2025-05-09T14:09:58Z",
                "dateModified": "2025-05-09T14:09:58Z",
                "format": "application/pdf"
            },
            {
                "id": "MAY529989-5",
                "title": "Climate change plan - template",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529989&idx=5",
                "datePublished": "2025-05-09T14:09:58Z",
                "dateModified": "2025-05-09T14:09:58Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "MAY529989-6",
                "title": "GDRP - Processor question set.",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529989&idx=6",
                "datePublished": "2025-05-27T08:55:38Z",
                "dateModified": "2025-05-27T08:55:38Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JUL535155",
                "documentType": "awardNotice",
                "title": "P26-0002 - Online Research Platform",
                "description": "Scottish Enterprise are seeking to put in place a contract with a provider for an online research platform which will enable us to support the work we do on Scottish Enterprise's key projects as well as improvements to our products and service delivery. The contract will be for 1 year with the option to extend for a further 2 x 12 months if required.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535155",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "Scottish Enterprise are seeking to put in place a contract with a provider for an online research platform. Scottish Enterprise carry out a number of projects which maintain and improve on business as usual or are transforming the way that Scottish Enterprise delivers services to customers. We adopt a user centred design approach and follow the Digital First Service Standard from Scottish Government where required. To aid our work we use a variety of methodologies and software for the testing of websites, prototypes, static images, mobile sites, and published applications to better understand user behaviour. This includes face to face user research and online research activities. We need an online research platform which will enable us to support the work we do on Scottish Enterprise's key projects as well as improvements to our products and service delivery. The contract will be for 1 year with the option to extend for a further 2 x 12 months if required.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
                "status": "complete",
                "value": {
                    "amount": 165000,
                    "currency": "GBP"
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will be for an initial 12 months with the option to extend for a further 2 periods of 12 months each if required."
                }
            }
        ],
        "bidOpening": {
            "date": "2025-06-04T11:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "The relevant selection criteria will be included in the SPD module."
                },
                {
                    "type": "economic",
                    "description": "The relevant selection criteria will be included in the SPD module."
                },
                {
                    "type": "technical",
                    "description": "The relevant selection criteria will be included in the SPD module."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "classification": {
            "id": "73110000",
            "scheme": "CPV"
        },
        "reviewDetails": "In the first instance, contact the Head of Facilities Management and Procurement at Scottish Enterprise, with any concerns or enquiries. Email: https://www.scottish-enterprise.com/help/contact-us. An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015, may bring proceedings that will be started in the High Court.",
        "hasRecurrence": false
    },
    "language": "EN",
    "description": "SPD Statement for 2A.17 - Form of Participation (Notably as part of a group, consortium, joint venture or similar). Any contract will be entered into with the nominated lead organisation and all members of the consortium, who will in these circumstances each be required to execute said contract together with all ancillary documentation, evidencing their joint and several liability in respect of the obligations and liabilities of the contract. It will be for members of the consortium to sort out their respective duties and liabilities amongst each other. For administrative purposes, any associated documentation will be sent to the nominated lead organisation. SPD Statement for 2C.1 - Where the main bidder relies on the capacities of other entities in order to meet the selection criteria, the bidder must provide a separate SPD response setting out the information required under SPD (Scotland): Part II (sections A and B); Part III exclusion grounds; the relevant part of Section IV selection criteria; and Part V (if applicable) for each of the entities concerned. SPD Statement for 2D.1.2 - If the bidder proposes to subcontract any part(s) of the service and those sub-contractors are not relied upon, they should arrange for a separate SPD response from each potential subcontractor. The subcontractors must complete the relevant parts of the SPD (Scotland) (Sections A and B of Part II and Part III only) to self-declare whether there are grounds for their exclusion. (SC Ref:804975)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798433"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798433"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice",
    "awards": [
        {
            "id": "P26-0002",
            "suppliers": [
                {
                    "id": "org-217",
                    "name": "Userlytics"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "P26-0002",
            "awardID": "P26-0002",
            "status": "active",
            "value": {
                "amount": 151500,
                "currency": "GBP"
            },
            "dateSigned": "2025-07-18T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "665",
                "measure": "bids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "666",
                "measure": "smeBids",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "667",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "668",
                "measure": "foreignBidsFromNonEU",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "669",
                "measure": "electronicBids",
                "value": 3,
                "relatedLot": "1"
            }
        ]
    }
}