Notice Information
Notice Title
Online Chat Service for University of Aberdeen
Notice Description
Provision of a chat bot and live chat service.
Lot Information
Lot 1
Provision of a chat bot and live chat service.
Options: Please refer to tender documentation in relation to potential optional additional purchase for future years for further chat service needs.
Renewal: 2 optional 12 month periods for extension.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000801478
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV543413
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72268000 - Software supply services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £118,500 £100K-£500K
Notice Dates
- Publication Date
- 12 Nov 20253 months ago
- Submission Deadline
- 25 Jun 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 16 Oct 20254 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- this is a 3 year contract with options for 2 further 1 year extensions, any recurrence of this requirement will follow expiration of this contract and any extensions undertaken.
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF ABERDEEN
- Contact Name
- Not specified
- Contact Email
- e-sourcing@abdn.ac.uk
- Contact Phone
- +44 1224274467
Buyer Location
- Locality
- ABERDEEN
- Postcode
- AB24 3FX
- Post Town
- Aberdeen
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM5 North Eastern Scotland
- Small Region (ITL 3)
- TLM50 Aberdeen City and Aberdeenshire
- Delivery Location
- TLM50 Aberdeen City and Aberdeenshire
-
- Local Authority
- Aberdeen City
- Electoral Ward
- Tillydrone/Seaton/Old Aberdeen
- Westminster Constituency
- Aberdeen North
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN532423
Online Chat Service for University of Aberdeen - Provision of a chat bot and live chat service. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV543413
Online Chat Service for University of Aberdeen - Provision of a chat bot and live chat service.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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