Award

Salesforce Technical Support Services

EDUCATION SCOTLAND

This public procurement record has 1 release in its history.

Award

22 Jul 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process for "Salesforce Technical Support Services," undertaken by Education Scotland, has been completed with an award to Computacenter (UK) Limited. Education Scotland acted as the buying organisation, located in Livingston, Scotland. This tender falls within the education industry category, with services to be delivered across the UK. The procurement method used was a limited award procedure without prior publication of a call for competition, specifically through the SVARS Framework Call-off. Key milestones include the contracting date, which was signed on 23rd June 2025, reflecting the transition from planning to the award stage as of 22nd July 2025.

This contract presents opportunities for large-scale IT service providers specialising in technical support services, particularly those experienced in Salesforce systems. With a total contract value of £54,830 and a notable subcontracting arrangement due to Computacenter being a reseller, the tender is an excellent case study of how substantial contracts in public procurement can benefit businesses capable of providing comprehensive support services. Companies looking to expand within the UK's public sector, specifically those focusing on the education sector, might find similar tenders highly advantageous for growth and diversification.

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Notice Information

Notice Title

Salesforce Technical Support Services

Notice Description

Provision of Salesforce Technical Support Services on Behalf of Scottish Ministers

Lot Information

Lot 1

Provision of Salesforce Technical Support Services on Behalf of Scottish Ministers

Procurement Information

SVARS Framework Call-off

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000805089
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535236
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£54,830 Under £100K

Notice Dates

Publication Date
22 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Jun 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EDUCATION SCOTLAND
Contact Name
Not specified
Contact Email
edsprocurement@educationscotland.gov.scot
Contact Phone
+44 7713304713

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6GA
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
Not specified
Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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