Tender

Insurance and Related Services 2026 for Queens Cross Housing Queens Cross Housing Association Ltd

QUEENS CROSS HOUSING ASSOCIATION LTD

This public procurement record has 2 releases in its history.

Tender

12 Sep 2025 at 00:00

Planning

12 Aug 2025 at 00:00

Summary of the contracting process

The procurement process for the "Insurance and Related Services 2026 for Queens Cross Housing Association Ltd" is underway, led by the Queens Cross Housing Association Ltd, located in Glasgow, UK. This tender, tagged with the industry category "Housing and community amenities," involves the provision of general insurance and related services such as claims handling and loss control services, set to commence on 1st April 2026. The current stage is the Tender stage, with a submission deadline set for 13th October 2025 at 12:00 PM. The procurement method being utilised is a competitive procedure with negotiation, focusing on electronic submissions via the Public Contracts Scotland platform.

This tender presents promising opportunities for business growth, especially for companies within the insurance brokerage and underwriting sectors. Given its focus on diverse insurance needs—including property, liability, business interruption, cyber risk, and more—businesses with expertise in these areas, particularly those registered and regulated by the UK Financial Conduct Authority, are well-suited to compete. With an estimated contract value of £3,600,000 and a contract duration of up to five years, there is substantial scope for sustained revenue generation. The tender encourages bids from well-qualified insurance brokers and direct insurers capable of delivering comprehensive services to social landlords like Queens Cross Housing Association.

How relevant is this notice?

Notice Information

Notice Title

Insurance and Related Services 2026 for Queens Cross Housing Queens Cross Housing Association Ltd

Notice Description

The Contract is for the provision of general insurance and related services, including claims handling, loss control services and general programme maintenance and advice as required by Queens Cross Housing Association commencing 1st April 2026.

Lot Information

Insurance for Property, Liability & related Business Interruption risks as required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for property, legal liabilities and other general insurances as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Terrorism and/or Political Violence (Pool-Re) as required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Professional Indemnity Risks as required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Cyber Risk required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Directors and Officers Liability, and Entity as required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Crime Risks as required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period

Insurance and related services associated with Motor Fleet as required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Engineering as required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Queens Cross Housing Association

The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for property, legal liabilities and other general insurances as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association Ltd's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Renewal: The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000806926
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539130
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

66510000 - Insurance services

66515200 - Property insurance services

66515410 - Financial loss insurance services

66515411 - Pecuniary loss insurance services

66516000 - Liability insurance services

66516400 - General liability insurance services

66518100 - Insurance brokerage services

Notice Value(s)

Tender Value
£3,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Sep 20252 months ago
Submission Deadline
13 Oct 2025Expired
Future Notice Date
15 Oct 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Between three or five years, from the date of this notice.

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
QUEENS CROSS HOUSING ASSOCIATION LTD
Contact Name
Andy Bygrave, Nathan Hoskins
Contact Email
andy.bygrave@gibbslaidler.co.uk, nathan.hoskins@gibbslaidler.co.uk
Contact Phone
+44 1959562242

Buyer Location

Locality
GLASGOW
Postcode
G20 7BE
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Canal
Westminster Constituency
Glasgow North

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG536782
    Insurance and Related Services 2026 for Queens Cross Housing Queens Cross Housing Association Ltd - The Contract is for the provision of general insurance and related services, including claims handling, loss control services and general programme maintenance and advice as required by Queens Cross Housing Association commencing 1st April 2026.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539130
    Insurance and Related Services 2026 for Queens Cross Housing Queens Cross Housing Association Ltd - The Contract is for the provision of general insurance and related services, including claims handling, loss control services and general programme maintenance and advice as required by Queens Cross Housing Association commencing 1st April 2026.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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                "id": "6",
                "title": "Insurance and related services associated with Directors and Officers Liability, and Entity as required by Queens Cross Housing Association",
                "description": "The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement",
                "status": "active",
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 4,
                    "maximumCandidates": 4
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period."
                }
            },
            {
                "id": "7",
                "title": "Insurance and related services associated with Crime Risks as required by Queens Cross Housing Association",
                "description": "The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement",
                "status": "active",
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 4,
                    "maximumCandidates": 4
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period"
                }
            },
            {
                "id": "8",
                "title": "Insurance and related services associated with Motor Fleet as required by Queens Cross Housing Association",
                "description": "The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement",
                "status": "active",
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 4,
                    "maximumCandidates": 4
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period."
                }
            },
            {
                "id": "9",
                "title": "Insurance and related services associated with Engineering as required by Queens Cross Housing Association",
                "description": "The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for motor fleet insurance as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement",
                "status": "active",
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 4,
                    "maximumCandidates": 4
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period."
                }
            },
            {
                "id": "3",
                "title": "Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Queens Cross Housing Association",
                "description": "The scope of the Contract includes the provision of insurance cover, brokerage services (where applicable), professional advice, claims management and loss control services for property, legal liabilities and other general insurances as required by Queens Cross Housing Association for a period of three years commencing 01.04.2026, with the option to extend by up to a further two years at Queens Cross Housing Association's sole discretion. Bids are invited from suitably qualified and experienced insurance brokers and direct insurers.. A Summary of Queens Cross Housing Association Ltd's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement",
                "status": "active",
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 4,
                    "maximumCandidates": 4
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will be for an initial three year period with the option to extend for a further two years at Queens Cross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-10-15T00:00:00Z"
        },
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "66510000",
            "scheme": "CPV"
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive procedure with negotiation",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk/",
        "tenderPeriod": {
            "endDate": "2025-10-13T12:00:00Z"
        },
        "documents": [
            {
                "id": "SEP539130",
                "documentType": "contractNotice",
                "title": "Insurance and Related Services 2026 for Queens Cross Housing Queens Cross Housing Association Ltd",
                "description": "The Contract is for the provision of general insurance and related services, including claims handling, loss control services and general programme maintenance and advice as required by Queens Cross Housing Association commencing 1st April 2026.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539130",
                "format": "text/html"
            }
        ],
        "lotDetails": {
            "maximumLotsBidPerSupplier": 2147483647
        },
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "secondStage": {
            "noNegotiationNecessary": true,
            "invitationDate": "2025-10-27T00:00:00Z"
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As a minimum, you are required to demonstrate: 1) you are an insurance broker registered with and regulated by the UK Financial Conduct Authority or an insurer authorised /and or regulated by the UK Financial Conduct Authority indicating the types of insurance/service the bidder is authorised to arrange or provide (See question 4a of SPD) 2) the financial ability and strength to deliver the programme (see question 4b of SPD) 3) the governance arrangements of the bidding organisation and where part of a larger Group, the title, positioning and legal status of the bidding organisation within that Group 4) the ability to provide social landlords with a choice of insurers and/or options 5) a record of successful provision of relevant services to other organisations that are similar in profile to the contracting authority (see question 4C1.2 of SPD) 6) a skilled and competent service team, being client relationship management, technical staff, broking/underwriting expertise, claims managers and risk managers (see question 4C6 of SPD) 7) your commitment to delivering quality service to Key Housing Association, including that provided by any third party contractor employed by you or by the insurers you propose (see question 4C10 of SPD) 8) your ability to demonstrate client satisfaction on at least 3 similar contracts 9) commitment to corporate and individual professional development defined by the CII or similar professional organisation (see questions 4c&4D of SPD)"
                },
                {
                    "type": "economic",
                    "minimum": "(1) All candidates will be required to provide evidence of relevant insurance limits as detailed in the SPD (2) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the bidder and the turnover in respect of the activities which are of a similar type to the subject matter of this notice. (3) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business. (4) all candidates will give a clear description of the bidding company's status within any larger Group, where appropriate. (5) Financial ratings of all risk carriers must be provided within Tender response"
                },
                {
                    "type": "technical",
                    "minimum": "1) A statement of the bidder's average annual number of staff and managerial staff over the previous 3 years in the part of any Group proposing to deliver the service (2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services specified within this Contract or carrying out the work under the contract; (3) An indication of the proportion of the contract which the services provider intends possibly to subcontract"
                },
                {
                    "type": "technical",
                    "description": "Execution of the service is reserved to a particular profession"
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2026-04-01T00:00:00Z"
            }
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "Between three or five years, from the date of this notice."
        }
    },
    "language": "EN",
    "description": "Bidders should note that for reasons of confidentiality, full Tender specification and supporting information will be made available only to those Bidders that are selected to proceed to the Invitation to Tender Stage. Sufficient detail is provided within this Contract Notice and within the SPD to enable the Bidder to decide whether to participate in this process. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at www.publiccontractsscotland.gov.uk The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in procurement/ A summary of the expected community benefits has been provided as follows: Information will be included in the Invitation to Tender at the next stage of the process. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=810116. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:810116) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=810116",
    "links": [
        {
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    "noticetype": "OJEU - F2 - Contract Notice",
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2025/S 000-047834"
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}