Award

Survey Software

VISITSCOTLAND

This public procurement record has 1 release in its history.

Award

26 Aug 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

VisitScotland, a body governed by public law located in Edinburgh, has completed a tender process to appoint Softcat Plc for providing cloud-based survey software services. The procurement, categorised under general public services (CPV code: 79311000), facilitated through an open procedure, aims to enhance the organisation's capability to design, script, and distribute surveys efficiently. The awarded contract, valued at GBP 159,271.62, was signed on 19th August 2025 and involves delivery across the UK and internationally. This contract was a call-off from the G-Cloud 14 (RM1557.14) Framework with an option to extend for another 12 months.

This procurement presents a business growth opportunity for companies in the technology and survey software industries, particularly those specialising in scalable cloud-based solutions. Firms capable of delivering robust data analytics and reporting tools would have been well-suited for this tender. While the contract has been awarded to a large supplier, the open procedure indicates similar future opportunities may be accessible to small and medium enterprises (SMEs) looking to provide innovative digital solutions to public sector entities like VisitScotland.

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Notice Information

Notice Title

Survey Software

Notice Description

VisitScotland has appointed a supplier to to provide a cloud-based survey software which will enable researchers to design and script questionnaires, distribute surveys across a variety of channels, host real time survey data, and automate the process of data analysis and reporting.

Lot Information

Lot 1

VisitScotland has appointed a supplier to provide cloud-based survey software which will enable researchers to design and script questionnaires, distribute surveys across a variety of channels, host real time survey data, and automate the process of data analysis and reporting. This was a call-off from G-Cloud 14 (RM1557.14) Framework.

Options: A two year contract with the option to extend for another 12 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000808182
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537678
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£159,271 £100K-£500K

Notice Dates

Publication Date
26 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
VISITSCOTLAND
Contact Name
Augustine Toppo
Contact Email
augustine.toppo@visitscotland.com
Contact Phone
+44 1314722222

Buyer Location

Locality
EDINBURGH
Postcode
EH8 8BG
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
Not specified
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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