Award

CareSurround Device Management Platform Friends and Family App

SOUTH LANARKSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

26 Aug 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process for the CareSurround Device Management Platform Friends and Family App was conducted by South Lanarkshire Council, centred in Hamilton, with an award signed on 25th August 2025. This process falls under the industry category of 'General Public Services' and was managed using a limited procurement method, specifically an award procedure without prior publication of a competition call. This approach was justified due to CENSIS owning the necessary intellectual property for the CareSurround brand. The contract, valued at £150,000, involved services provided by CENSIS and is meant to take place within the UK region UKM95. This procurement reached its completion stage, with further development supported by funding available through the 5G Glasgow Region Grant.

This tender represents a substantial growth opportunity for businesses specialising in service integrations with consumer devices, particularly in the realm of digital care initiatives. Companies with experience in developing applications that enhance social care pathways can find potential in similar government projects, which often leverage innovative technology solutions. Small and medium-sized enterprises (SMEs), especially those currently situated in or planning to expand within the Glasgow region, would be well-suited for similar opportunities, provided they can offer unique proprietary solutions or strategic partnerships that address specific needs within public services.

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Notice Information

Notice Title

CareSurround Device Management Platform Friends and Family App

Notice Description

The South Lanarkshire University Health and Social Care partnership (SLUHSCP) TEC team procured Amazon Alexa Show 8 devices and support services from CENSIS at the start of the year via a negotiated tendering procedure. CENSIS are now looking to develop a friends and family app and link personal subscription accounts e.g. Spotify/amazon music. The SLUHSCP TEC team would have funding available for this requirement through the 5G Glasgow Region Grant.

Lot Information

Lot 1

CENSIS Care Surround provides a service to South Lanarkshire Council that allows it to manage consumer devices as part of social care pathways. CENSIS discussed with the Council the possibility of adding functionality to the service via a mobile app that would allow friends and family of care users to be included in the digital aspects of their care, including calling into their managed consumer devices and receiving notifications about their care. In order to do this, CENSIS need to start work on scoping the full requirements, constraints, and functionality. Then CENSIS can develop a demo, engage in testing with the Council and initial users, before co-designing and producing a full, polished version of the app. CENSIS would also want to create documentation and provide support time to help with technical issues, training, and development of necessary customisations.

Procurement Information

Negotiated contract. As Censis owns the CareSurround brand and intellectual property, the Council can only access the required hardware/software from Censis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000808207
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537698
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72212000 - Programming services of application software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£150,000 £100K-£500K

Notice Dates

Publication Date
26 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH LANARKSHIRE COUNCIL
Contact Name
Not specified
Contact Email
adam.tierney@southlanarkshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HAMILTON
Postcode
ML3 0AA
Post Town
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM95 South Lanarkshire
Local Authority
South Lanarkshire
Electoral Ward
Hamilton North and East
Westminster Constituency
Hamilton and Clyde Valley

Supplier Information

Number of Suppliers
1
Supplier Name

CENSIS

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537698
    CareSurround Device Management Platform Friends and Family App - The South Lanarkshire University Health and Social Care partnership (SLUHSCP) TEC team procured Amazon Alexa Show 8 devices and support services from CENSIS at the start of the year via a negotiated tendering procedure. CENSIS are now looking to develop a friends and family app and link personal subscription accounts e.g. Spotify/amazon music. The SLUHSCP TEC team would have funding available for this requirement through the 5G Glasgow Region Grant.

Open Contracting Data Standard (OCDS)

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