Award

2526/Apr/002/SSSC(DPS3) Support & Maintenance of D365, including MySSSC

SCOTTISH SOCIAL SERVICES COUNCIL

This public procurement record has 1 release in its history.

Award

26 Aug 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Scottish Social Services Council, based in Dundee, has completed an open procurement process to secure a contract for the support and maintenance of D365, including the MySSSC platform. The awarded contract, with a start date of 1 September 2025 and a potential duration until 31 August 2030, is valued at approximately £3,471,693 GBP. This procurement falls under the services category and was conducted using an open procedure method. The contract was awarded to Telefonica Tech UK Business Applications Limited, a large-scale supplier situated in Glasgow. The relevant industry category is social protection, and the procurement was marked complete on 26 August 2025, indicating the transition to the awarded contract phase.

This tender presents significant opportunities for businesses involved in digital technology and cyber services, specifically for those with expertise in software support and maintenance. Although the contract has been awarded to a large supplier, smaller enterprises with capabilities in similar digital services should note potential future opportunities as the contract includes an uncommitted allowance for developmental work. Engaging in these procurement processes can assist businesses in expanding their reach within public sector contracts, especially those equipped to deliver robust IT support solutions in alignment with governmental standards. Furthermore, this contract underlines the importance of digital services in the public sector, paving the way for increasing demand within this market.

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Notice Information

Notice Title

2526/Apr/002/SSSC(DPS3) Support & Maintenance of D365, including MySSSC

Notice Description

The Scottish Social Services Council has a requirement to place a contract with an external service provider for the provision of Support and Maintenance of D365 including MySSSC.

Lot Information

Lot 1

The Scottish Social Services Council has a requirement to place a contract with an external service provider for the provision of Support & Maintenance of D365, including MySSSC. Commencing 1 September 2025 till 31 August 2030 with the option to extend for 2 x 12 month periods thereafter.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000808242
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537735
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,471,693 £1M-£10M

Notice Dates

Publication Date
26 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH SOCIAL SERVICES COUNCIL
Contact Name
Procurement
Contact Email
procurement.team@careinspectorate.gov.scot
Contact Phone
Not specified

Buyer Location

Locality
DUNDEE
Postcode
DD1 4NY
Post Town
Dundee
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
Not specified
Local Authority
Dundee City
Electoral Ward
West End
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

TELEFONICA TECH UK BUSINESS APPLICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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