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Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers

CalMac Ferries Limited

This public procurement record has 1 release in its history.

Tender

23 Sep 2025 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

CalMac Ferries Limited is spearheading a procurement process for the "Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers". This initiative falls under the services category and is located in the UKM region, specifically at the Troon Ferry Terminal. The procurement is currently in the tender stage, having commenced on the 23rd of September 2025, and will conclude on the 28th of October 2025. The process is open, employing an open procedure and will be primarily conducted through electronic submissions. Interested suppliers should be aware that the award period will begin directly after the tender period on the same day, the 28th of October 2025.

This tender offers significant opportunities for businesses specialising in innovative technology solutions, particularly those with expertise in accessibility and real-time information systems. Companies with a robust track record in smartphone-based visual tagging solutions will find this project particularly appealing. With an initial contract period of 12 months and the possibility of extending this framework to an additional 48 months across multiple CFL locations, there is a substantial growth opportunity for firms capable of delivering high-quality and inclusive services. The criteria for success in this contract include both technical competency and competitive pricing, with quality being assessed at 60% and price at 40%. Thus, businesses experienced in delivering detailed and quality-oriented solutions to transport or similar sectors will find themselves well-positioned to compete.

How relevant is this notice?

Notice Information

Notice Title

Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers

Notice Description

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL's Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network.

Lot Information

Lot 1

CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL's Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network.

Renewal: Thereafter, the Framework prices for the listed items shall remain fixed for an initial period of 12-months. Upon successful completion of this period, the Contractor may be awarded the remaining 48-months of the Agreement, which shall be divided into two extension options of 24-months each. Both extension periods must also be based on fixed prices.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000811037
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539851
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63724000 - Navigation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Sep 202511 months ago
Submission Deadline
28 Oct 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CalMac Ferries Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GOUROCK
Postcode
PA19 1QP
Postcode Area
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM Scotland
Local Authority
Inverclyde
Electoral Ward
Inverclyde West
Westminster Constituency
Inverclyde and Renfrewshire West

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539851
    Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers - CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL's Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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