Award

Housing First Flexible Support Service

DUMFRIES AND GALLOWAY COUNCIL

This public procurement record has 2 releases in its history.

Award

20 Apr 2026 at 00:00

Tender

09 Oct 2025 at 00:00

Summary of the contracting process

The Dumfries and Galloway Council has initiated a tender for the Housing First Flexible Support Service, focused on providing quality housing support in the Dumfries and Galloway region, primarily in Lower Nithsdale and Annandale. This procurement targets reducing repeat homelessness for individuals with complex needs. Starting with the tender phase on October 9, 2025, the open procedure concluded with an award to Turning Point Scotland Services Ltd on January 12, 2026. The contract, with an estimated value of GBP 1,282,050, runs from April 1, 2026, through March 31, 2029, with potential extensions. The procurement process is governed by the General Public Services category under CPV classification 85300000, adhering to open electronic submission methods with a focus on quality (70%) and price (30%).

This tender presents substantial growth opportunities for businesses skilled in delivering housing and social support services, particularly those registered with the Care Inspectorate and possessing relevant technical and economic credentials. Companies capable of providing trauma-informed, relationship-based support to people struggling with housing could find this project significantly beneficial. The contract's focus on a personalised, proactive support model might appeal to organisations adept at collaborative, holistic service provision. Firms meeting the qualification requirements—such as having registered staff with SSSC—and committing to community benefits will be well-situated to compete for similar future opportunities with Dumfries and Galloway Council.

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Notice Title

Housing First Flexible Support Service

Notice Description

Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.

Lot Information

Lot 1

The support model will be relationship based, unconditional and 'portable' and crucially, person-led not system led to deliver what people need. The support service will use a trauma informed approach and caseworkers will need to work with a small number of people who access the service to provide a proactive support service based on individual needs. The recommended ratio of support worker to person using the service is 1:7. The awarded provider will be responsible for the day-to-day operations of the Housing First Service and must work cooperatively and collaboratively with the housing providers, Housing Options and Homeless Service and other key partners to provide a holistic service to those accessing support. The service must adhere to the seven key principles of Housing First: - People have the right to a home; - Flexible support is provided for as long as an individual needs it; - Housing and support are separated; - Individuals have a choice and control; - An active engagement approach is used; - The service is based on people's strengths, goals and aspirations; and - A harm reduction approach is adopted.

Renewal: There are two optional extension periods within the Contract which will be awarded at the sole discretion of Dumfries and Galloway Council. The extensions will be for 12 months each.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000812014
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554238
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£769,235 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,282,050 £1M-£10M

Notice Dates

Publication Date
20 Apr 20265 days ago
Submission Deadline
12 Nov 2025Expired
Future Notice Date
Not specified
Award Date
12 Jan 20263 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DUMFRIES AND GALLOWAY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUMFRIES
Postcode
DG1 2HP
Post Town
Dumfries and Galloway
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM92 Dumfries and Galloway
Delivery Location
TLM92 Dumfries and Galloway

Local Authority
Dumfries and Galloway
Electoral Ward
Nith
Westminster Constituency
Dumfries and Galloway

Supplier Information

Number of Suppliers
1
Supplier Name

TURNING POINT SCOTLAND SERVICES

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541093
    Housing First Flexible Support Service - Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554238
    Housing First Flexible Support Service - Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.

Open Contracting Data Standard (OCDS)

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