Tender

Housing First Flexible Support Service

DUMFRIES AND GALLOWAY COUNCIL

This public procurement record has 1 release in its history.

Tender

09 Oct 2025 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

Dumfries and Galloway Council is actively seeking to procure services for a "Housing First Flexible Support Service" within the Dumfries and Galloway region, specifically targeting areas such as Lower Nithsdale and Annandale. This tender, currently in the active stage, is part of an open procurement process aiming to offer high-quality support under the Housing First Programme. The service aims to address homelessness by providing necessary support to individuals with complex needs in permanent tenancies. The contract, valued at approximately £769,235.10, must be submitted electronically by 12th November 2025. The anticipated contract period will commence on 1st April 2026 and conclude on 31st March 2029, with two optional 12-month extensions available at the council's discretion.

This tender represents a significant opportunity for businesses specialising in social services and support. Particularly, those registered with the Care Inspectorate as support providers and whose staff hold the necessary educational and professional qualifications indicated by the SSSC Registration stand a competitive chance. The contract highlights a considerable prospective for growth and collaboration, demanding a relationship-based and trauma-informed approach. Businesses aligned with these principles and capable of working collaboratively with various housing and support services will find this opportunity advantageous for expanding their impact and operations within the public sector.

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Notice Information

Notice Title

Housing First Flexible Support Service

Notice Description

Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.

Lot Information

Lot 1

The support model will be relationship based, unconditional and 'portable' and crucially, person-led not system led to deliver what people need. The support service will use a trauma informed approach and caseworkers will need to work with a small number of people who access the service to provide a proactive support service based on individual needs. The recommended ratio of support worker to person using the service is 1:7. The awarded provider will be responsible for the day-to-day operations of the Housing First Service and must work cooperatively and collaboratively with the housing providers, Housing Options and Homeless Service and other key partners to provide a holistic service to those accessing support. The service must adhere to the seven key principles of Housing First: - People have the right to a home; - Flexible support is provided for as long as an individual needs it; - Housing and support are separated; - Individuals have a choice and control; - An active engagement approach is used; - The service is based on people's strengths, goals and aspirations; and - A harm reduction approach is adopted.

Renewal: There are two optional extension periods within the Contract which will be awarded at the sole discretion of Dumfries and Galloway Council. The extensions will be for 12 months each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000812014
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541093
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£769,235 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20254 months ago
Submission Deadline
12 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DUMFRIES AND GALLOWAY COUNCIL
Contact Name
Not specified
Contact Email
procurement.peopleandprojects@dumgal.gov.uk
Contact Phone
+44 3033333000

Buyer Location

Locality
DUMFRIES
Postcode
DG1 2HP
Post Town
Dumfries and Galloway
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM92 Dumfries and Galloway
Delivery Location
TLM92 Dumfries and Galloway
Local Authority
Dumfries and Galloway
Electoral Ward
Nith
Westminster Constituency
Dumfries and Galloway

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541093
    Housing First Flexible Support Service - Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.

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