Award

Provision of Revenues and Benefits Processing Services

GLASGOW CITY COUNCIL

This public procurement record has 1 release in its history.

Award

12 Nov 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

See notice for full details.

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Notice Information

Notice Title

Provision of Revenues and Benefits Processing Services

Notice Description

The council required to procure a fully managed supply of services in respect of Council Tax and Benefits Claims to compliment the in-house team. The primary focus for the service requirement is Universal Credit changes (and related processes) for the council caseload claiming Council Tax reduction and updating Council Tax Liability changes.

Lot Information

Lot 1

The Council required to procure a fully managed supply of services in respect of Council Tax and Benefits Claims to compliment the inhouse team during this particularly demanding time on the service. The primary focus for the service requirement will be on Universal Credit Changes (and related processes) for the Council caseload claiming Council Tax Reduction. In addition, the supplier will assist the Council with updating Council Tax liability changes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000813744
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV543364
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75310000 - Benefit services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£464,000 £100K-£500K

Notice Dates

Publication Date
12 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Nov 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GLASGOW CITY COUNCIL
Contact Name
Lindsay McGibbon
Contact Email
lindsay.mcgibbon@glasgow.gov.uk
Contact Phone
+44 1412876964

Buyer Location

Locality
GLASGOW
Postcode
G2 1DU
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA BUSINESS SERVICES

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV543364
    Provision of Revenues and Benefits Processing Services - The council required to procure a fully managed supply of services in respect of Council Tax and Benefits Claims to compliment the in-house team. The primary focus for the service requirement is Universal Credit changes (and related processes) for the council caseload claiming Council Tax reduction and updating Council Tax Liability changes.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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