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Information and Advice for Unpaid Carers and People with Disabilities

West Lothian Council

This public procurement record has 2 releases in its history.

Award

12 Mar 2026 at 00:00

OJEU - F3 - Contract Award Notice
Tender

30 Oct 2025 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

West Lothian Council is undertaking a public procurement process for a new contract titled "Information and Advice for Unpaid Carers and People with Disabilities," in accordance with the statutory requirement under Section 34 of the Carers (Scotland) Act 2016. This contract aims to provide essential information, advice, and support services to unpaid carers and individuals with disabilities residing in West Lothian. The procurement is categorised under general public services. The process is currently at the tender stage, employing an open procedure method. The initial tender period ends on 1st December 2025, with bid opening set for the same day, marking key deadlines for submissions. The service location is specified as UKM78.

This tender represents a significant opportunity for qualified service providers looking to expand their reach and establish themselves within the public sector. It is particularly suited for businesses specialising in healthcare services and support, which can demonstrate relevant experience in delivering similar services. Economic operators should possess strong financial stability and are encouraged to participate, especially those capable of maintaining high quality standards exceeding 60% in the technical scoring criteria. Community benefits are emphasised in the procurement requirements, encouraging businesses with a strong community focus to compete, providing growth prospects in enhancing social responsibility and expanding service footprints in West Lothian.

How relevant is this notice?

Notice Information

Notice Title

Information and Advice for Unpaid Carers and People with Disabilities

Notice Description

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

Lot Information

Lot 1

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.. Providers must score 60% or above of the total quality score available in order to pass the technical questionnaire section.

Renewal: Contract may be extended by up to a further 24 months in total.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000814153
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551574
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Mar 20265 months ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
12 Mar 20265 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Lothian Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6FF
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian
Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT542337
    Information and Advice for Unpaid Carers and People with Disabilities - There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551574
    Information and Advice for Unpaid Carers and People with Disabilities - There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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