Tender

Invitation to tender for the provision of Website and Website Hosting Services to the Scottish Public Services Ombudsman (SPSO)

SCOTTISH PUBLIC SERVICES OMBUDSMAN

This public procurement record has 1 release in its history.

Tender

21 Nov 2025 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

See notice for full details.

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Notice Information

Notice Title

Invitation to tender for the provision of Website and Website Hosting Services to the Scottish Public Services Ombudsman (SPSO)

Notice Description

1. The Ombudsman is inviting tenders for the provision of web hosting, web support and development services (referred to as the Provider throughout). It is essential that the tender is from a team/company rather than an individual because of the requirement for a 'troubleshooting service'.

Lot Information

Lot 1

1. The Ombudsman is inviting tenders for the provision of web hosting, web support and development services (referred to as the Provider throughout). It is essential that the tender is from a team/company rather than an individual because of the requirement for a 'troubleshooting service' - see section 2.1. 2. The successful contract from this invitation to tender (ITT) will: 2.1. commence on 2nd March 2026 for an initial 2-year period, with the option to renew for a further 3 years 2.2. be provided by a single supplier 2.3. meet the Living Wage standard 2.4. share our commitment to achieving net zero by 2030 and supporting our environmental sustainability 3. Please note: The successful tender will be subject to whether the software can be hosted through our managed IT services. If any software needs to be installed on client-side servers or devices, please give details of this software. 4. Any personal data which is processed using any webtools, must be hosted and processed in the UK or EU, and in accordance with the most up to date GDPR requirements at all times. 5. The Provider must be able to demonstrate sufficient cyber security measures are in place and have enough appropriately trained staff to ensure they can maintain these high levels of cyber security throughout the duration of the contract. 6. The SPSO has a zero-tolerance approach to all forms of harassment, including sexual harassment, towards our staff. This behaviour will not be accepted.

Renewal: The option to renew for a further 3 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000816512
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV544060
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212222 - Web server software development services

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Nov 20253 months ago
Submission Deadline
9 Jan 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Mar 2026 - 3 Mar 2028 2-3 years
Recurrence
5 years

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH PUBLIC SERVICES OMBUDSMAN
Contact Name
Adam Warner
Contact Email
ise-communications@spso.gov.scot
Contact Phone
+44 8003777330

Buyer Location

Locality
EDINBURGH
Postcode
EH7 4NS
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
Leith Walk
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV544060
    Invitation to tender for the provision of Website and Website Hosting Services to the Scottish Public Services Ombudsman (SPSO) - 1. The Ombudsman is inviting tenders for the provision of web hosting, web support and development services (referred to as the Provider throughout). It is essential that the tender is from a team/company rather than an individual because of the requirement for a 'troubleshooting service'.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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