Insurance and Related Services 2026-29

CRAIGDALE HOUSING ASSOCIATION LTD

This public procurement record has 2 releases in its history.

Award

08 Jun 2026 at 00:00

Tender

09 Dec 2025 at 00:00

Summary of the contracting process

The contract for "Insurance and Related Services 2026-29" was awarded by Craigdale Housing Association Ltd, located in Glasgow, as part of an open procedure procurement process. The procurement falls under the services category, specifically within the housing and community amenities sector. Howden Insurance Brokers was awarded the contract, which was signed on 27 February 2026. The contract commenced on 1 April 2026 and covers general insurance services, claims handling, and related advisory services for Craigdale Housing Association. The procurement followed an open method allowing for competitive bidding, assessed on criteria weighted towards cost (60%) and quality (40%). The tender period had ended on 23 January 2026.

This procurement provides an opportunity for businesses specialising in insurance and brokerage services, particularly small to medium enterprises (SMEs), to grow through public sector contracts. Companies that offer comprehensive insurance services, including claims handling and loss control, are well-positioned to compete in such tenders. The emphasis on both cost-effectiveness and service quality offers a balanced competitive landscape, where firms with strong capabilities in both areas can excel. The contract offers not only immediate business growth but also potential for extension up to April 2031, presenting substantial long-term benefits for the winning provider.

How relevant is this notice?

Notice Title

Insurance and Related Services 2026-29

Notice Description

The Contract is for the provision of general insurance and related services.

Lot Information

Lot 1

The Contract is for the provision of general insurance and related services, including claims handling, loss control services and advice as required by Craigdale HA, commencing 1 April 2026. Bids are invited from suitably qualified insurance/brokers and direct insurance providers for the entire scope of services.. As stated in the ITT

Renewal: The contract will last for three years to April 2029; with the possibility of a further two single year extensions through to April 2031. The extension of the contract will be at the discretion of CHA Senior Team.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000818026
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557487
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66510000 - Insurance services

66513000 - Legal insurance and all-risk insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£65,772 Under £100K

Notice Dates

Publication Date
8 Jun 20262 weeks ago
Submission Deadline
23 Jan 2026Expired
Future Notice Date
Not specified
Award Date
27 Feb 20263 months ago
Contract Period
Not specified - Not specified
Recurrence
As stated in the ITT

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CRAIGDALE HOUSING ASSOCIATION LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G45 9NS
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Linn
Westminster Constituency
Glasgow South

Supplier Information

Number of Suppliers
1
Supplier Name

HOWDEN INSURANCE BROKERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000818026-2026-06-08T00:00:00Z",
    "date": "2026-06-08T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000818026",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-83",
            "name": "Craigdale Housing Association Ltd",
            "identifier": {
                "legalName": "Craigdale Housing Association Ltd"
            },
            "address": {
                "streetAddress": "83-85 Dougrie Road, Castlemilk",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G45 9NS"
            },
            "contactPoint": {
                "email": "info@craigdale.co.uk",
                "telephone": "+44 1416346473",
                "faxNumber": "+44 1416313151",
                "url": "http://www.publiccontractsscotland.gov.uk/"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "06",
                        "description": "Housing and community amenities",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.craigdaleha.co.uk/"
            }
        },
        {
            "id": "org-30",
            "name": "Glasgow Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "Sheriff Clerk's Office, PO Box 23, 1 Carlton Place,",
                "locality": "Glasgow",
                "postalCode": "G5 9DA"
            },
            "contactPoint": {
                "telephone": "+44 1414298888",
                "url": "https://www.scotcourts.gov.uk/the-courts/court-locations/glasgow-sheriff-court-and-justice-of-the-peace-court"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-112",
            "name": "Craigdale Housing Association Ltd",
            "identifier": {
                "legalName": "Craigdale Housing Association Ltd"
            },
            "address": {
                "streetAddress": "83-85 Dougrie Road, Castlemilk",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G45 9NS"
            },
            "contactPoint": {
                "email": "info@craigdale.co.uk",
                "telephone": "+44 1416346473",
                "faxNumber": "+44 1416313151",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "06",
                        "description": "Housing and community amenities",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.craigdaleha.co.uk/"
            }
        },
        {
            "id": "org-113",
            "name": "Howden Insurance Brokers",
            "identifier": {
                "legalName": "Howden Insurance Brokers"
            },
            "address": {
                "streetAddress": "144 West George Street",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "G2 2HG"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-114",
            "name": "Glasgow Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "1 Carlton Place",
                "locality": "Glasgow",
                "postalCode": "G5 9TW"
            },
            "contactPoint": {
                "url": "http://www.craigdaleha.co.uk/"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Craigdale Housing Association Ltd",
        "id": "org-112"
    },
    "tender": {
        "id": "ocds-r6ebe6-0000818026",
        "title": "Insurance and Related Services 2026-29",
        "description": "The Contract is for the provision of general insurance and related services.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "66510000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "66513000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM82"
                    },
                    {
                        "region": "UKM82"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk/",
        "tenderPeriod": {
            "endDate": "2026-01-23T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2026-01-23T12:00:00Z"
        },
        "documents": [
            {
                "id": "DEC545265",
                "documentType": "contractNotice",
                "title": "Insurance and Related Services 2026-29",
                "description": "The Contract is for the provision of general insurance and related services.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC545265",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "DEC545265-1",
                "title": "CHA - Insurance Services ITT Pricing & SPD",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545265&idx=1",
                "datePublished": "2025-12-09T13:50:14Z",
                "dateModified": "2025-12-09T13:50:14Z",
                "format": "application/x-zip-compressed"
            },
            {
                "id": "DEC545265-2",
                "title": "CHA Supplementary Documentation",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545265&idx=2",
                "datePublished": "2025-12-09T13:50:15Z",
                "dateModified": "2025-12-09T13:50:15Z",
                "format": "application/x-zip-compressed"
            },
            {
                "id": "DEC545265-3",
                "title": "Damp & Mould Policy",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545265&idx=3",
                "datePublished": "2025-12-12T11:49:37Z",
                "dateModified": "2025-12-12T11:49:37Z",
                "format": "application/pdf"
            },
            {
                "id": "DEC545265-4",
                "title": "Damp and Mould Register",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545265&idx=4",
                "datePublished": "2025-12-14T14:03:13Z",
                "dateModified": "2025-12-14T14:03:13Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "DEC545265-5",
                "title": "Claims History 21-22",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545265&idx=5",
                "datePublished": "2025-12-22T12:23:30Z",
                "dateModified": "2025-12-22T12:23:30Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "DEC545265-6",
                "title": "Claims History 21-22 no2",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545265&idx=6",
                "datePublished": "2025-12-22T12:24:06Z",
                "dateModified": "2025-12-22T12:24:06Z",
                "format": "application/pdf"
            },
            {
                "id": "JUN557487",
                "documentType": "awardNotice",
                "title": "Insurance and Related Services 2026-29",
                "description": "The Contract is for the provision of general insurance and related services.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557487",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The Contract is for the provision of general insurance and related services, including claims handling, loss control services and advice as required by Craigdale HA, commencing 1 April 2026. Bids are invited from suitably qualified insurance/brokers and direct insurance providers for the entire scope of services.. As stated in the ITT",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "40%"
                        },
                        {
                            "type": "cost",
                            "name": "Cost of Service",
                            "description": "60%"
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "40%"
                        },
                        {
                            "type": "cost",
                            "name": "Cost of Service",
                            "description": "60%"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will last for three years to April 2029; with the possibility of a further two single year extensions through to April 2031. The extension of the contract will be at the discretion of CHA Senior Team."
                }
            }
        ],
        "bidOpening": {
            "date": "2026-01-23T12:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "performanceTerms": "KPIs will be agreed at the pre-start meeting."
        },
        "coveredBy": [
            "GPA"
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As outlined in the attached ITT for Insurance Services"
                },
                {
                    "type": "technical",
                    "description": "Execution of the service is reserved to a particular profession"
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "classification": {
            "id": "66510000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "As stated in the ITT"
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "(SC Ref:834048)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000818026"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000818026"
        }
    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "ocds-r6ebe6-0000818026-1",
            "suppliers": [
                {
                    "id": "org-113",
                    "name": "Howden Insurance Brokers"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "ocds-r6ebe6-0000818026-1",
            "awardID": "ocds-r6ebe6-0000818026-1",
            "status": "active",
            "value": {
                "amount": 65772.63,
                "currency": "GBP"
            },
            "dateSigned": "2026-02-27T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2025/S 000-081045"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "321",
                "measure": "bids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "322",
                "measure": "smeBids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "323",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "324",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "325",
                "measure": "electronicBids",
                "value": 3,
                "relatedLot": "1"
            }
        ]
    }
}