Award

PROVISION OF SOLICITOR TELEPHONE SURVEYS

SCOTTISH LEGAL AID BOARD

This public procurement record has 2 releases in its history.

Award

03 Mar 2026 at 00:00

PCS Notice - Website Contract Award Notice
Tender

16 Dec 2025 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The public procurement process, initiated by the Scottish Legal Aid Board, is titled "Provision of Solicitor Telephone Surveys." It focuses on providing insights into the functioning of small and medium civil legal aid law firms, with data gathered via telephone surveys from solicitors and firm partners or business managers. The contract was active as of 21st January 2026, and IFF Research Ltd. was awarded the contract. Located in Edinburgh, the project falls under the services category and adheres to an open procedure procurement method. The procurement originated as a tender, with several electronic bids received by the closing date of 15th January 2026.

This tender provides opportunities for small and medium-sized enterprises (SMEs), particularly those experienced in research, survey execution, or legal consulting. With a focus on civil legal aid law firms, businesses with expertise in the legal services sector or who can provide accurate, responsive telephone survey capabilities are well-suited to participate in similar opportunities. The procurement process encourages electronic submissions, facilitating ease of participation for SMEs looking to expand their reach and services within the legal industry framework established by the Scottish Legal Aid Board, headquartered in Edinburgh.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

PROVISION OF SOLICITOR TELEPHONE SURVEYS

Notice Description

The overall aim of the project is to gain an insight into how small and medium civil legal aid law firms function, with insights from both solicitors undertaking legal aid and firm Partners or business managers. We also want to include a proportion of firms that have not undertaken legal aid recently, to understand their decision-making. We anticipate using a telephone survey for this work.

Lot Information

Lot 1

The overall aim of the project is to gain an insight into how small and medium civil legal aid law firms function, with insights from both solicitors undertaking legal aid and firm Partners or business managers. We also want to include a proportion of firms that have not undertaken legal aid recently, to understand their decision-making. We anticipate using a telephone survey for this work.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000818625
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR550778
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73110000 - Research services

79310000 - Market research services

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 20261 months ago
Submission Deadline
15 Jan 2026Expired
Future Notice Date
Not specified
Award Date
21 Jan 20262 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH LEGAL AID BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 5HE
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh West

Supplier Information

Number of Suppliers
1
Supplier Name

IFF RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000818625-2026-03-03T00:00:00Z",
    "date": "2026-03-03T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000818625",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-47",
            "name": "Scottish Legal Aid Board",
            "identifier": {
                "legalName": "Scottish Legal Aid Board"
            },
            "address": {
                "streetAddress": "Thistle House, 91 Haymarket Terrace",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH12 5HE"
            },
            "contactPoint": {
                "email": "allanhe@slab.org.uk",
                "telephone": "+44 1312402020",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "NDPB",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "Legal",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.slab.org.uk"
            }
        },
        {
            "id": "org-41",
            "name": "Edinburgh Sheriff Court & Justice of the Peace Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court & Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-136",
            "name": "Scottish Legal Aid Board",
            "identifier": {
                "legalName": "Scottish Legal Aid Board"
            },
            "address": {
                "streetAddress": "Thistle House, 91 Haymarket Terrace",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH12 5HE"
            },
            "contactPoint": {
                "email": "allanhe@slab.org.uk",
                "telephone": "+44 1312402020",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "NDPB",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "Legal",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.slab.org.uk"
            }
        },
        {
            "id": "org-138",
            "name": "IFF Research Ltd.",
            "identifier": {
                "legalName": "IFF Research Ltd."
            },
            "address": {
                "streetAddress": "5th Floor St Magnus House, 3 Lower Thames Street",
                "locality": "London",
                "region": "UKI31",
                "postalCode": "EC3R 6HD"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-123",
            "name": "Edinburgh Sheriff Court & Justice of the Peace Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court & Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1lb"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Scottish Legal Aid Board",
        "id": "org-136"
    },
    "tender": {
        "id": "SLAB/PSD/25/553",
        "title": "PROVISION OF SOLICITOR TELEPHONE SURVEYS",
        "description": "The overall aim of the project is to gain an insight into how small and medium civil legal aid law firms function, with insights from both solicitors undertaking legal aid and firm Partners or business managers. We also want to include a proportion of firms that have not undertaken legal aid recently, to understand their decision-making. We anticipate using a telephone survey for this work.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "73110000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79310000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM75"
                    },
                    {
                        "region": "UKM75"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 40000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2026-01-15T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2026-01-15T12:00:00Z"
        },
        "documents": [
            {
                "id": "DEC545720",
                "documentType": "contractNotice",
                "title": "PROVISION OF SOLICITOR TELEPHONE SURVEYS",
                "description": "The overall aim of the project is to gain an insight into how small and medium civil legal aid law firms function, with insights from both solicitors undertaking legal aid and firm Partners or business managers. We also want to include a proportion of firms that have not undertaken legal aid recently, to understand their decision-making. We anticipate using a telephone survey for this work.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC545720",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "DEC545720-1",
                "title": "CERTIFICATE OF BONA FIDE TENDER",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=1",
                "datePublished": "2025-12-16T11:17:12Z",
                "dateModified": "2025-12-16T11:17:12Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC545720-2",
                "title": "ITT Document",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=2",
                "datePublished": "2025-12-16T11:17:12Z",
                "dateModified": "2025-12-16T11:40:14Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC545720-3",
                "title": "Company Details Form v2",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=3",
                "datePublished": "2025-12-16T11:17:13Z",
                "dateModified": "2025-12-16T11:17:13Z",
                "format": "application/msword"
            },
            {
                "id": "DEC545720-4",
                "title": "GDPR Questionnaire",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=4",
                "datePublished": "2025-12-16T11:17:13Z",
                "dateModified": "2025-12-16T11:17:13Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC545720-5",
                "title": "New Supplier Form",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=5",
                "datePublished": "2025-12-16T11:17:13Z",
                "dateModified": "2025-12-16T11:17:13Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC545720-6",
                "title": "Pricing Schedule",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=6",
                "datePublished": "2025-12-16T11:17:13Z",
                "dateModified": "2025-12-16T11:17:13Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "DEC545720-7",
                "title": "Terms and conditions 2 conditions of contract for the purchase of services Nov 22",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=7",
                "datePublished": "2025-12-16T11:17:13Z",
                "dateModified": "2025-12-16T11:17:13Z",
                "format": "application/pdf"
            },
            {
                "id": "DEC545720-8",
                "title": "Terms and conditions 2 Cyber Security schedule for services 2022",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=8",
                "datePublished": "2025-12-16T11:17:13Z",
                "dateModified": "2025-12-16T11:17:13Z",
                "format": "application/pdf"
            },
            {
                "id": "DEC545720-9",
                "title": "Terms and conditions 2 Data protection schedule for services 2022",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=9",
                "datePublished": "2025-12-16T11:17:13Z",
                "dateModified": "2025-12-16T11:17:13Z",
                "format": "application/pdf"
            },
            {
                "id": "DEC545720-10",
                "title": "ITT Document",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC545720&idx=10",
                "datePublished": "2025-12-16T11:40:14Z",
                "dateModified": "2025-12-16T11:40:14Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "MAR550778",
                "documentType": "awardNotice",
                "title": "PROVISION OF SOLICITOR TELEPHONE SURVEYS",
                "description": "The overall aim of the project is to gain an insight into how small and medium civil legal aid law firms function, with insights from both solicitors undertaking legal aid and firm Partners or business managers. We also want to include a proportion of firms that have not undertaken legal aid recently, to understand their decision-making. We anticipate using a telephone survey for this work.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR550778",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The overall aim of the project is to gain an insight into how small and medium civil legal aid law firms function, with insights from both solicitors undertaking legal aid and firm Partners or business managers. We also want to include a proportion of firms that have not undertaken legal aid recently, to understand their decision-making. We anticipate using a telephone survey for this work.",
                "status": "complete",
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 240
                },
                "hasRenewal": false
            }
        ],
        "bidOpening": {
            "date": "2026-01-15T12:00:00Z"
        },
        "communication": {
            "atypicalToolUrl": "http://www.publiccontractsscotland.gov.uk"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "classification": {
            "id": "73110000",
            "scheme": "CPV"
        },
        "hasRecurrence": false
    },
    "language": "EN",
    "description": "(SC Ref:825315)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000818625"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000818625"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice",
    "awards": [
        {
            "id": "SLAB/PSD/25/553",
            "suppliers": [
                {
                    "id": "org-138",
                    "name": "IFF Research Ltd."
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "SLAB/PSD/25/553",
            "awardID": "SLAB/PSD/25/553",
            "status": "active",
            "dateSigned": "2026-01-21T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "336",
                "measure": "bids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "337",
                "measure": "smeBids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "338",
                "measure": "foreignBidsFromEU",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "339",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "340",
                "measure": "electronicBids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "341",
                "measure": "lowestValidBidValue",
                "value": 29450,
                "relatedLot": "1"
            },
            {
                "id": "342",
                "measure": "highestValidBidValue",
                "value": 36000,
                "relatedLot": "1"
            }
        ]
    }
}