Tender

eCommerce fulfilment services

NATIONAL TRUST FOR SCOTLAND

This public procurement record has 1 release in its history.

Tender

12 Jan 2026 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

See notice for full details.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

eCommerce fulfilment services

Notice Description

The Trust is seeking a service provider to support its online shop. This includes managing retail stock on behalf of the Trust and despatching goods to customers in line with the service specification.

Lot Information

Lot 1

The Trust is seeking a service provider to support its online shop. Key aspects of the service are: - Receipt of stock from 3rd party suppliers - Integration with ecommerce platforms - Real time stock level reporting - Secure storage of goods including foodstuffs - Handling multi-product orders and pack deals/bundles - Packing of orders to ensure safe and secure delivery - National and international shipping of orders to customers - Order tracking through to delivery and provision for a 'Proof of Delivery'. - Provision for a replacement delivery and uplift service. (returns) - Management of returns going back into stock or for safe disposal.

Renewal: There will be an option to extend for a further 3 x 12 month periods.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000819582
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN546918
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

63120000 - Storage and warehousing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jan 20261 months ago
Submission Deadline
6 Feb 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
January 2028 (or 2031 if the contract is extended to the maximum allowed)

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL TRUST FOR SCOTLAND
Contact Name
Jenny Neville
Contact Email
jneville@nts.org.uk
Contact Phone
+44 7543507245

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9LD
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000819582-2026-01-12T00:00:00Z",
    "date": "2026-01-12T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000819582",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-39",
            "name": "National Trust for Scotland",
            "identifier": {
                "legalName": "National Trust for Scotland"
            },
            "address": {
                "streetAddress": "Broadstone, 50 South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH12 9LD"
            },
            "contactPoint": {
                "name": "Jenny Neville",
                "email": "jneville@nts.org.uk",
                "telephone": "+44 7543507245",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Charity",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "Conservation and heritage",
                        "scheme": "COFOG"
                    }
                ],
                "url": "https://www.nts.org.uk/"
            }
        },
        {
            "id": "org-14",
            "name": "Sheriff Court",
            "identifier": {
                "legalName": "Sheriff Court"
            },
            "address": {
                "locality": "Edinburgh"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "National Trust for Scotland",
        "id": "org-39"
    },
    "tender": {
        "id": "ocds-r6ebe6-0000819582",
        "title": "eCommerce fulfilment services",
        "description": "The Trust is seeking a service provider to support its online shop. This includes managing retail stock on behalf of the Trust and despatching goods to customers in line with the service specification.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2026-02-06T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2026-02-06T13:00:00Z"
        },
        "documents": [
            {
                "id": "JAN546918",
                "documentType": "contractNotice",
                "title": "eCommerce fulfilment services",
                "description": "The Trust is seeking a service provider to support its online shop. This includes managing retail stock on behalf of the Trust and despatching goods to customers in line with the service specification.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN546918",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "JAN546918-1",
                "title": "eCommerce fulfilment tender",
                "datePublished": "2026-01-12T09:32:09Z",
                "dateModified": "2026-01-12T09:32:09Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN546918-2",
                "title": "Appendix 4 DPIA supplier due diligence",
                "datePublished": "2026-01-12T09:32:09Z",
                "dateModified": "2026-01-12T09:32:09Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN546918-3",
                "title": "Appendix 5 NTS draft agreement",
                "datePublished": "2026-01-12T09:32:09Z",
                "dateModified": "2026-01-12T09:32:09Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The Trust is seeking a service provider to support its online shop. Key aspects of the service are: - Receipt of stock from 3rd party suppliers - Integration with ecommerce platforms - Real time stock level reporting - Secure storage of goods including foodstuffs - Handling multi-product orders and pack deals/bundles - Packing of orders to ensure safe and secure delivery - National and international shipping of orders to customers - Order tracking through to delivery and provision for a 'Proof of Delivery'. - Provision for a replacement delivery and uplift service. (returns) - Management of returns going back into stock or for safe disposal.",
                "status": "active",
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There will be an option to extend for a further 3 x 12 month periods."
                }
            }
        ],
        "bidOpening": {
            "date": "2026-02-06T13:00:00Z"
        },
        "coveredBy": [
            "GPA"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As detailed in tender documents."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "classification": {
            "id": "63120000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "January 2028 (or 2031 if the contract is extended to the maximum allowed)"
        }
    },
    "language": "EN",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=819582. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:819582)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000819582"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Notice"
}