Award

Offsite Revenue and Benefits Processing

THE CITY OF EDINBURGH COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

The City of Edinburgh Council, located in Edinburgh, UK, has recently completed the procurement for the "Offsite Revenue and Benefits Processing" project, which falls under the "General public services" industry category. The procurement process has reached the "Award" stage, with a contract signed on 24th December 2025. The procurement was conducted using the open procedure method, and it involves processing Council Tax, Benefits, and National Non-Domestic Rates (NNDR) for city occupants and properties. The procurement is structured as a call-off via Crown Commercial Services' G-Cloud 14 Lot 2, and the contract is valued at approximately 1.86 million GBP with a duration of two years, and an optional one-year extension.

This tender presents business growth opportunities primarily for large service providers with expertise in handling public sector contracts, particularly those equipped to manage cloud-based software solutions. With Civica already awarded this contract, businesses with similar capabilities can benefit by positioning themselves for future comparable opportunities. Companies with a focus on public service tax administration, revenue collection technology, and financial benefit processing would be well-suited to compete in such tenders, given the high-level impact on essential public services funding and support mechanisms for low-income residents. This opportunity underscores the importance of aligning business capabilities with public sector needs to secure partnerships with local authorities like The City of Edinburgh Council.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Offsite Revenue and Benefits Processing

Notice Description

Processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of all payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable).

Lot Information

Lot 1

The City of Edinburgh Council is responsible for processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of all payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable). These are crucially important revenue streams for the Council to help fund essential core services and provide support to those who have a low income.. Note this is a Call off Via Crown Commercial Services - G Cloud 14 Lot 2

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000822242
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB548646
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79500000 - Office-support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,860,000 £1M-£10M

Notice Dates

Publication Date
3 Feb 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Dec 20252 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE CITY OF EDINBURGH COUNCIL
Contact Name
Ben Fulton
Contact Email
ben.fulton@edinburgh.gov.uk
Contact Phone
+44 1314693922

Buyer Location

Locality
EDINBURGH
Postcode
EH8 8BG
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB548646
    Offsite Revenue and Benefits Processing - Processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of all payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable).

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000822242-2026-02-03T00:00:00Z",
    "date": "2026-02-03T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000822242",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-1",
            "name": "The City of Edinburgh Council",
            "identifier": {
                "legalName": "The City of Edinburgh Council"
            },
            "address": {
                "streetAddress": "Waverley Court, 4 East Market Street",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH8 8BG"
            },
            "contactPoint": {
                "name": "Ben Fulton",
                "email": "ben.fulton@edinburgh.gov.uk",
                "telephone": "+44 1314693922",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.edinburgh.gov.uk"
            }
        },
        {
            "id": "org-135",
            "name": "Civica",
            "identifier": {
                "legalName": "Civica"
            },
            "address": {
                "streetAddress": "Vanguard House",
                "locality": "Leeds",
                "region": "UK",
                "postalCode": "LS11 5DD"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-3",
            "name": "Sherriff Court",
            "identifier": {
                "legalName": "Sherriff Court"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "The City of Edinburgh Council",
        "id": "org-1"
    },
    "tender": {
        "id": "CT1725",
        "title": "Offsite Revenue and Benefits Processing",
        "description": "Processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of all payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable).",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "79500000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM75"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "FEB548646",
                "documentType": "awardNotice",
                "title": "Offsite Revenue and Benefits Processing",
                "description": "Processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of all payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable).",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB548646",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The City of Edinburgh Council is responsible for processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of all payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable). These are crucially important revenue streams for the Council to help fund essential core services and provide support to those who have a low income.. Note this is a Call off Via Crown Commercial Services - G Cloud 14 Lot 2",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "79500000",
            "scheme": "CPV"
        }
    },
    "awards": [
        {
            "id": "CT1725-1",
            "suppliers": [
                {
                    "id": "org-135",
                    "name": "Civica"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "CT1725-1",
            "awardID": "CT1725-1",
            "status": "active",
            "value": {
                "amount": 1860000,
                "currency": "GBP"
            },
            "dateSigned": "2025-12-24T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "Award against framework: GCloud 14 Cloud Software Please note this is a 2 year contract with an optional 1 year extension - the total value includes the extension, i.e. estimated at 1860000 GBP (SC Ref:822242)",
    "bids": {
        "statistics": [
            {
                "id": "353",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "354",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "355",
                "measure": "foreignBidsFromEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "356",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "357",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000822242"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}