Award

Revenue and Benefits Processing

THE CITY OF EDINBURGH COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

The City of Edinburgh Council has completed the procurement process for its "Revenue and Benefits Processing" contract, aimed at managing Council Tax, Benefits, and National Non-Domestic Rates (NNDR) within Edinburgh. This contract, part of the general public services industry, involves processing details related to occupants and properties to facilitate payment collection and provide financial assistance for eligible Council Tax reductions and Housing Benefits. The procurement method used was an open procedure, and the contract was awarded on 24th December 2025, with a total value of £375,000, including a potential one-year extension. Capita Business Services Ltd, located in London, was chosen as the supplier for this crucial service that helps fund essential city services.

Business opportunities arising from this tender are significant, particularly for large service providers specialising in public sector financial processes. As the contract supports key revenue streams and financial assistance programmes, businesses able to deliver efficient management and processing solutions stand to benefit. The involvement of Capita Business Services Ltd highlights the demand for large-scale, capable organisations in this domain. While the initial tender saw one bid, it underscores the potential for businesses to explore similar opportunities in the future, especially given the structured nature and competitive scale of public sector contracts. Companies with expertise in government frameworks and digital processing can find growth possibilities in such projects.

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Notice Title

Revenue and Benefits Processing

Notice Description

Processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable).

Lot Information

Lot 1

The City of Edinburgh Council is responsible for processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable). These are crucially important revenue streams for the Council to help fund essential core services and provide support to those who have a low income.. Note this is a Call off Via Crown Commercial Services - G Cloud 14 Lot 2

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000823370
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549852
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79500000 - Office-support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£375,000 £100K-£500K

Notice Dates

Publication Date
18 Feb 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Dec 20252 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE CITY OF EDINBURGH COUNCIL
Contact Name
Not specified
Contact Email
jacqueline.burns@edinburgh.gov.uk
Contact Phone
+44 1314693922

Buyer Location

Locality
EDINBURGH
Postcode
EH8 8BG
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA BUSINESS SERVICES

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549852
    Revenue and Benefits Processing - Processing Council Tax, Benefits and National Non-Domestic Rates (NNDR) details in respect of occupants / properties within the city to enable subsequent collection of payments due and provide financial assistance to customers eligible for Council Tax reduction and / or Housing Benefit (if applicable).

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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