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FTS052 Cleaning Services - Inverness Campus

HIGHLANDS AND ISLANDS ENTERPRISE

This public procurement record has 2 releases in its history.

Award

01 Jun 2026 at 00:00

OJEU - F3 - Contract Award Notice
Tender

11 Mar 2026 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The procurement process for "FTS052 Cleaning Services - Inverness Campus" was led by Highlands and Islands Enterprise, focusing on providing cleaning services across several buildings at the Inverness Campus. This contract falls under the Economic Affairs industry category and is located in the UKM6 region, specifically Inverness. Initially active from 3rd August 2026 for three years, the contract includes the possibility of two additional 12-month extensions, potentially extending to a total of five years. The procurement method employed was an open procedure, and the process has progressed to the award stage as of 28th May 2026, with ALLAN INGRAM INDUSTRIAL CLEANING SERVICES LTD selected as the supplier. The overall contract value is confirmed at GBP 451,241.27, and the award of this contract signifies completion of the procurement process.

This tender presents substantial opportunities for businesses within the cleaning services sector to expand their presence in the public sector. Companies offering specialised cleaning services would particularly benefit from the potential for contract extensions and modifications, allowing adaptability and continued business growth. Small and medium-sized enterprises (SMEs) might find this opportunity especially appealing due to the clear emphasis on the quality of service and competitive pricing as part of the award criteria. Businesses seeking to establish or enhance their footprint in the public contracts domain will find this opportunity aligned with growth ambitions, particularly those capable of maintaining a high standard of service delivery and operational flexibility stipulated by Highlands and Islands Enterprise.

How relevant is this notice?

Notice Information

Notice Title

FTS052 Cleaning Services - Inverness Campus

Notice Description

HIE requires a suitable qualified and experienced supplier to provide cleaning services at a number of buildings at Inverness Campus. The contract will be let from 3 August 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the Contract Conditions, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years).

Lot Information

Lot 1

The services required include cleaning and housekeeping, day cleaning and periodic cleaning services.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. The Contract may be modified for reasons including but not limited to (and are regardless of monetary value): -Re-purposing of areas and/or change of furniture/layout of area result in increased/decreased services or change of cleaning tasks; -Changes in occupancy level that require increased or reduced services, for example third party tenants occupying or vacating space, number of employees based in the office; -Change in any lease agreements requiring increased or reduced services or resulting in no further services required e.g. relocation, building closure, tenant procuring cleaning services directly; -Services required at additional buildings/sites within Inverness Campus and/or areas/zones in a building e.g. services required in Suite F2; -Services required at a different building e.g. HIE moves to another office within the local area; -Requests from occupiers or tenants to increase or decrease service provision, including number of days and number of hours required; -Ad-hoc cleaning required in excess of the indicative number of hours per annum stated in the Pricing Schedule -Increase or decrease tasks to meet additional hygiene measures and/or pandemic restrictions/public health emergency; -Addition or removal of buildings within Inverness Campus e.g. via (partial) sale of building; -Changes in building zone boundaries resulting e.g. in re-apportionment of costs. -Removal of services if no longer needed; -Addition/removal of tasks which also may result in increase/decrease in number of days/hours of services required; -Changes to task frequencies and/or cleaning schedules; -Reapportionment of cleaning hours between sites; -Changes to HIE's available budget to deliver these services; -Change of the intended usage of building areas; -Change in requirements to accommodate temporary works to the building; -Change of occupancy levels require more or less consumables. In these situations, HIE will agree a price variation based on the pricing submitted as part of your bid, for example, if we remove a site, then HIE's cost per year will reduce by the cost associated in your submitted Pricing Schedule for that site. Modifications may result in the overall contract value being lower or higher than stated in the contract notice/contract award notice which includes HIE's estimate at the time of tendering.

Renewal: The contract will be let from 3 August 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the T&Cs, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000824293
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN556908
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90900000 - Cleaning and sanitation services

90910000 - Cleaning services

90911000 - Accommodation, building and window cleaning services

90911300 - Window-cleaning services

90919000 - Office, school and office equipment cleaning services

90919200 - Office cleaning services

Notice Value(s)

Tender Value
£498,000 £100K-£500K
Lots Value
£498,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£451,241 £100K-£500K

Notice Dates

Publication Date
1 Jun 20261 months ago
Submission Deadline
13 Apr 2026Expired
Future Notice Date
Not specified
Award Date
28 May 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract, including any extension period.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HIGHLANDS AND ISLANDS ENTERPRISE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 5NA
Post Town
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM62 Inverness and Nairn, Moray, and Badenoch and Strathspey
Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

ALLAN INGRAM INDUSTRIAL CLEANING SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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                    "description": "HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. The Contract may be modified for reasons including but not limited to (and are regardless of monetary value): -Re-purposing of areas and/or change of furniture/layout of area result in increased/decreased services or change of cleaning tasks; -Changes in occupancy level that require increased or reduced services, for example third party tenants occupying or vacating space, number of employees based in the office; -Change in any lease agreements requiring increased or reduced services or resulting in no further services required e.g. relocation, building closure, tenant procuring cleaning services directly; -Services required at additional buildings/sites within Inverness Campus and/or areas/zones in a building e.g. services required in Suite F2; -Services required at a different building e.g. HIE moves to another office within the local area; -Requests from occupiers or tenants to increase or decrease service provision, including number of days and number of hours required; -Ad-hoc cleaning required in excess of the indicative number of hours per annum stated in the Pricing Schedule -Increase or decrease tasks to meet additional hygiene measures and/or pandemic restrictions/public health emergency; -Addition or removal of buildings within Inverness Campus e.g. via (partial) sale of building; -Changes in building zone boundaries resulting e.g. in re-apportionment of costs. -Removal of services if no longer needed; -Addition/removal of tasks which also may result in increase/decrease in number of days/hours of services required; -Changes to task frequencies and/or cleaning schedules; -Reapportionment of cleaning hours between sites; -Changes to HIE's available budget to deliver these services; -Change of the intended usage of building areas; -Change in requirements to accommodate temporary works to the building; -Change of occupancy levels require more or less consumables. In these situations, HIE will agree a price variation based on the pricing submitted as part of your bid, for example, if we remove a site, then HIE's cost per year will reduce by the cost associated in your submitted Pricing Schedule for that site. Modifications may result in the overall contract value being lower or higher than stated in the contract notice/contract award notice which includes HIE's estimate at the time of tendering."
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                    "description": "The contract will be let from 3 August 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the T&Cs, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years)."
                }
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        ],
        "bidOpening": {
            "date": "2026-04-13T12:00:00Z"
        },
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            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "performanceTerms": "Refer to the tender documents."
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        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
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        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "4A2A Bidders must have and up-to-date Level 1 Disclosure Scotland Certificate for all personnel used to deliver this contract (including cleaning operatives, supervisors and contract managers) or commit to obtain the required certificates prior to contract start (e.g. when the cleaning operative has not been appointed yet)."
                },
                {
                    "type": "economic",
                    "minimum": "It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded Contract, the types and levels of insurance indicated below: 4B5B Employer's (Compulsory) Liability Insurance - GBP 5M for each and every claim. http://www.hse.gov.uk/pubns/hse40.pdf 4B5C Public Liability Insurance - GBP 5M for each and every claim 4B.6 (not scored) HIE as a public body must comply with HMRC IR35 provisions. Therefore, where you are bidding as a personal service company (PSC) or will be using a personal service company to provide services under the contract please identify these PSC (s) in your response to 4B.6."
                },
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                    "type": "technical",
                    "description": "4C4 If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. Please refer to Scope of Requirements for full requirements. If bidders do not pay at least 95% of valid invoices on time and are unable to provide a proportionate and timely improvement plan, their organisation will not be selected to participate further in this procurement.(pass/fail) 4C10 Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. (for info)"
                }
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            "dateSigned": "2026-05-28T00:00:00Z"
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