Award

Volunteer Enhancement Project: Responder App

SCOTTISH AMBULANCE SERVICE

This public procurement record has 1 release in its history.

Summary of the contracting process

The Scottish Ambulance Service, headquartered in Edinburgh, has awarded a contract for the "Volunteer Enhancement Project: Responder App" under the health category. The procurement process involves the acquisition of an integrated Responder App from MIS Emergency Systems, a large-scale business based in Northwich. This contract is an award notice under a limited procurement method without prior publication due to a Voluntary Ex Ante Transparency (VEAT) Notice. The procurement covers the entire region of Scotland and runs from 1 April 2026 to 31 March 2031, signed on 5 March 2026. The contract is valued at £277,338 GBP and aims to improve integration with existing operational systems to enhance tasking, tracking, and reliability of volunteer dispatch services.

Businesses specialising in IT and software development, particularly those with experience in emergency services or health systems, may find prospects for growth through collaborations or future tenders. This tender highlights how technology can be leveraged to improve operational efficiency and reliability within public health sectors, presenting opportunities for enterprises capable of support and development to participate in similar future procurements. Companies offering solutions to integrate or expand upon existing systems, ensuring secure and reliable service delivery, may also position themselves well in subsequent phases or updates of similar projects.

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Notice Title

Volunteer Enhancement Project: Responder App

Notice Description

Purchase of the MIS integrated Responder APP for the Scottish Ambulance Service's - Community First Responder schemes across Scotland. This VEAT notice is for a 5x year period from 01/04/26 to 31/03/31

Procurement Information

This is a Voluntary Ex Ante Transparency (VEAT) Notice. This notice is to indicate that the Scottish Ambulance Service (SAS) intends to contract with MIS Emergency Systems for the provision of an integrated systems First Responder's APP. The APP being purchased provides direct and improved integration with the Services current operational systems. This improved integration will provide enhanced tasking and tracking of First Responders and the sharing of information on the incident being attended. Implementing this mobile Responder App will mitigate the risk of system failure, and ensure volunteer dispatch remains reliable and secure across all communities.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000825672
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551077
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F15 - Voluntary Ex Ante Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£277,338 £100K-£500K

Notice Dates

Publication Date
5 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Mar 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH AMBULANCE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

MIS EMERGENCY SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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