Tender

Website Service and Maintenance

SCOTTISH NATURAL HERITAGE

This public procurement record has 1 release in its history.

Tender

21 Apr 2026 at 00:00

Summary of the contracting process

Scottish Natural Heritage is inviting tenders for a 'Website Service and Maintenance' contract, aimed at providing services for their Drupal-based website hosted on the Acquia Cloud. The procurement falls within the Environmental Protection industry category and is managed under the open procedure, facilitated by Scotland Excel. The tender process is currently active, with submissions required by 21st May 2026, at 12:00 PM, after which bids will be opened. The contract is expected to commence immediately post-bid opening, underlining its strategic significance in enhancing digital capabilities for NatureScot.

This tender presents considerable growth opportunities for businesses specialising in digital and web services, particularly those with expertise in secure and well-governed digital platforms. Firms adept in managing complex content systems, offering language translations, and utilising integrated tools such as Cloudflare and Google suite are encouraged to apply. With a strong emphasis on quality (70%) over price (30%), businesses that can deliver innovative and tech-driven solutions stand a good chance of winning this contract. Long-term collaboration possibilities, given the prospect for future procurement exercises, underscore the potential benefits for businesses investing in the evolving digital infrastructure of Scottish public institutions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Website Service and Maintenance

Notice Description

NatureScot is looking to tender a contract with an external service provider for the provision of Website Service and Maintenance.

Lot Information

Lot 1

The Website Service & Maintenance Contract requires a supplier capable of delivering a secure, well-governed, and future-ready digital service for NatureScot's Drupal-based website. The contractor must support an existing website hosted on the Acquia Cloud Professional environment, comprising multiple development and deployment stages, a Drupal 10 content management system, and a multi-domain architecture with separate budget management responsibilities. The platform features complex content structures, audience segmentation, bespoke layouts, media management, workflows, content retention management, language translation and integrated tools such as Cloudflare, Acquia Web Governance, GitHub, Google Tools suite (Analytics, Tag manager etc.), New Relic, and third-party penetration testing services.. Scotland Excel (SXL) will be acting on behalf of NatureScot in the execution of this procurement exercise but will not be party to the contract or the management of the contract throughout its lifetime.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000829767
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554265
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72413000 - World wide web (www) site design services

72415000 - World wide web (www) site operation host services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Apr 20264 days ago
Submission Deadline
21 May 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
A further procurement exercise may be undertaken prior to expiry of this Contract.

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SCOTTISH NATURAL HERITAGE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV3 8NW
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM Scotland

Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000829767-2026-04-21T00:00:00Z",
    "date": "2026-04-21T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000829767",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-15",
            "name": "Scottish Natural Heritage",
            "identifier": {
                "legalName": "Scottish Natural Heritage"
            },
            "address": {
                "streetAddress": "Great Glen House, Leachkin Road",
                "locality": "Inverness",
                "region": "UKM62",
                "postalCode": "IV3 8NW"
            },
            "contactPoint": {
                "email": "flexibleprocurement@scotland-excel.org.uk",
                "telephone": "+44 1463725097",
                "url": "http://publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "National or federal agency/office",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "05",
                        "description": "Environmental protection",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.nature.scot"
            }
        },
        {
            "id": "org-14",
            "name": "Inverness Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Inverness Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "The Inverness Justice Centre, Longman Road",
                "locality": "Inverness",
                "postalCode": "IV1 1AH"
            },
            "contactPoint": {
                "email": "inverness@scotcourts.gov.uk",
                "telephone": "+44 1463230782",
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Scottish Natural Heritage",
        "id": "org-15"
    },
    "tender": {
        "id": "PP1446",
        "title": "Website Service and Maintenance",
        "description": "NatureScot is looking to tender a contract with an external service provider for the provision of Website Service and Maintenance.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "72415000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2026-05-21T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2026-05-21T12:00:00Z"
        },
        "documents": [
            {
                "id": "APR554265",
                "documentType": "contractNotice",
                "title": "Website Service and Maintenance",
                "description": "NatureScot is looking to tender a contract with an external service provider for the provision of Website Service and Maintenance.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554265",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "APR554265-1",
                "title": "PP1446 ITT_Statement of Requirements_V4",
                "datePublished": "2026-04-21T09:35:08Z",
                "dateModified": "2026-04-21T09:35:08Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "APR554265-2",
                "title": "PP1446 Technical Questionnaire_V3",
                "datePublished": "2026-04-21T09:35:09Z",
                "dateModified": "2026-04-21T09:35:09Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "APR554265-3",
                "title": "PP1446_14 Cloud Security Principles",
                "datePublished": "2026-04-21T09:35:09Z",
                "dateModified": "2026-04-21T09:35:09Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "APR554265-4",
                "title": "PP1446 Pricing Schedule_V4",
                "datePublished": "2026-04-21T09:35:09Z",
                "dateModified": "2026-04-21T09:35:09Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "APR554265-5",
                "title": "PP1446 - Previous Experience",
                "datePublished": "2026-04-21T09:35:09Z",
                "dateModified": "2026-04-21T09:35:09Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "APR554265-6",
                "title": "SNH Conditions of Contract - Services - apply from 15 November 2018",
                "datePublished": "2026-04-21T09:35:09Z",
                "dateModified": "2026-04-21T09:35:09Z",
                "format": "application/pdf"
            },
            {
                "id": "APR554265-7",
                "title": "Data Protection Schedule",
                "datePublished": "2026-04-21T09:35:10Z",
                "dateModified": "2026-04-21T09:35:10Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "APR554265-8",
                "title": "PP1446-Tender Declaration",
                "datePublished": "2026-04-21T09:35:10Z",
                "dateModified": "2026-04-21T09:35:10Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The Website Service & Maintenance Contract requires a supplier capable of delivering a secure, well-governed, and future-ready digital service for NatureScot's Drupal-based website. The contractor must support an existing website hosted on the Acquia Cloud Professional environment, comprising multiple development and deployment stages, a Drupal 10 content management system, and a multi-domain architecture with separate budget management responsibilities. The platform features complex content structures, audience segmentation, bespoke layouts, media management, workflows, content retention management, language translation and integrated tools such as Cloudflare, Acquia Web Governance, GitHub, Google Tools suite (Analytics, Tag manager etc.), New Relic, and third-party penetration testing services.. Scotland Excel (SXL) will be acting on behalf of NatureScot in the execution of this procurement exercise but will not be party to the contract or the management of the contract throughout its lifetime.",
                "status": "active",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "70"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false
            }
        ],
        "bidOpening": {
            "date": "2026-05-21T12:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2026-09-21T00:00:00Z"
            }
        },
        "classification": {
            "id": "72413000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "A further procurement exercise may be undertaken prior to expiry of this Contract."
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=829767. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 (SC Ref:829767) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=829767",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000829767"
        }
    ],
    "noticetype": "OJEU - F2 - Contract Notice"
}