This public procurement record has 2 releases in its history.

Tender

17 Jul 2026 at 00:00

Planning

29 Apr 2026 at 00:00

Summary of the contracting process

Social Security Scotland is inviting bids for a public procurement tender concerning the implementation of a Debt Management System. This project, titled "Debt Management System," falls under the social protection category (COFOG code 10) and will cover the UK region (UKM). The tender is at the active stage, with a submission deadline set for 18 August 2026, and the contract award expected by 30 November 2026. The procurement process is an open procedure, with electronic submissions required, and is administrated through the PCS-Tender platform. The tender involves a strategic system to manage the end-to-end debt lifecycle, with a planned implementation period of 12 months starting from December 2026.

This procurement presents an opportunity for businesses involved in software development, systems integration, and IT services to bid for a significant public sector contract. Organisations with expertise in strategic debt case management solutions are particularly well-suited to compete, as the contract requires the provision, implementation, support, and continuous improvement of the system. Businesses must meet financial and insurance criteria, including maintaining various liability insurances, ensuring robust financial standing, and demonstrating the ability to deliver community benefits, thereby contributing to employment opportunities for priority groups. The opportunity for contract renewal and extension further positions this as a long-term business growth prospect.

How relevant is this notice?

Notice Title

Debt Management System

Notice Description

Social Security Scotland has a requirement to place a contract with an external service provider for the provision of a Debt Management System. The contract is for the provision, implementation, support and continuous improvement of a strategic Debt Case Management System. The system must support the end-to-end debt lifecycle.

Lot Information

Lot 1

It is intended that this will be a open procedure to procure a Debt Management System. Stages in the procurement are: 1. Prior Information Notice issued. 2. Contract Notice/ Call for Competition 3. Invitation to Tender 4. Contract Award. 72 month initial period includes a 12 month implementation period, with the service to start in month 13 of the contract.

Options: Option to extend for up to an additional 24 month period

Renewal: The contract is scheduled for renewal prior to the expiry date to ensure continuity of service.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000829845
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560431
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20261 weeks ago
Submission Deadline
18 Aug 20263 weeks to go
Future Notice Date
6 May 2026Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
In 72 months time

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOCIAL SECURITY SCOTLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUNDEE
Postcode
DD1 4BF
Post Town
Dundee
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland

Local Authority
Dundee City
Electoral Ward
Maryfield
Westminster Constituency
Dundee Central

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554838
    Debt Management System - Social Security Scotland has a requirement to place a contract with an external service provider for the provision of a Debt Management System. The contract is for the provision, implementation, support and continuous improvement of a strategic Debt Case Management System. The system must support the end-to-end debt lifecycle.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560431
    Debt Management System - Social Security Scotland has a requirement to place a contract with an external service provider for the provision of a Debt Management System. The contract is for the provision, implementation, support and continuous improvement of a strategic Debt Case Management System. The system must support the end-to-end debt lifecycle.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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