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Implementation Support Provider (ISP) - Social Work Case Management System

Clackmannanshire Council

This public procurement record has 1 release in its history.

Award

16 Jul 2026 at 12:50

PCS Notice - Quick Quote Award
Summary of the contracting process

Clackmannanshire Council procured implementation support for a new social work case management system. The service will help embed a modern Social Work Information Technology (SWIT) Case Management System within the council’s operational environment as part of a wider transformation of social work services. Its purpose is to improve service delivery, strengthen data integrity and support long-term sustainability. The appointed provider must work alongside the supplier of the new case management system, which was being procured separately. This is a specialist technology consultancy service, covering systems and technical consultancy, systems consultancy, computer support and consultancy, and software acceptance-testing consultancy. The buying organisation is Clackmannanshire Council, and the work is for its social work operations.

This procurement has reached the award stage and the resulting contract is recorded as active. It was run as a PCS Quick Quote award. ICT Revolutions Limited was selected as the supplier, with an awarded value of £1,954,500. The award covers the implementation support provider requirement for embedding the new social work case management system and coordinating with the separately selected system supplier. The procurement is categorised as a services requirement. The available record identifies one bid and one awarded supplier. The tender record began on 8 January 2026. The award information does not provide an award date or a contract end date, so the recorded outcome is the supplier appointment and active contract rather than a timetable for delivery.

This opportunity indicates demand for a supplier able to support the practical implementation of a large public-sector social work technology change. A credible competitor would need experience in case management or comparable social care systems, implementation planning, operational embedding, data integrity and service transformation. It would also need to work effectively alongside another technology supplier, helping the council manage interfaces, acceptance testing, technical consultancy and the move into operational use. The scale of the requirement suits an established consultancy or systems-support provider with sufficient delivery capacity for a council-wide social work environment. Firms combining public-sector transformation experience with hands-on software implementation and stakeholder coordination would be well placed for a comparable requirement from this buyer.

How relevant is this notice?

Notice Information

Notice Title

Implementation Support Provider (ISP) - Social Work Case Management System

Notice Description

Clackmannanshire Council is undertaking a transformation of its social work services. The introduction of a modern Social Work Information Technology (SWIT) Case Management System (CMS) is central to this change, driven by the Council's commitment to improving service delivery, enhancing data integrity, and ensuring long-term sustainability. The Implementation Support Provider (ISP) will play a critical role in embedding the new CMS within the council's operational environment. The Supplier for the new CMS has not been selected yet but the ISP will need to work with the chosen supplier.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000831939
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560309
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Quick Quote Award
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72220000 - Systems and technical consultancy services

72226000 - System software acceptance testing consultancy services

72246000 - Systems consultancy services

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,954,500 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Clackmannanshire Council
Additional Buyers

LHC Procurement Group for the Scottish Procurement Alliance (SPA)

NHS Fife

NHS Greater Glasgow and Clyde

Registers of Scotland

Scottish Government

Scottish Police Authority

The City of Edinburgh Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ALLOA
Postcode
FK10 1EB
Postcode Area
Falkirk and Stirling
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM01 Clackmannanshire and Fife
Delivery Location
Not specified
Local Authority
Clackmannanshire
Electoral Ward
Clackmannanshire South
Westminster Constituency
Alloa and Grangemouth

Supplier Information

Number of Suppliers
23
Supplier Names

ICT Revolutions Limited

TCS Response LTD.

Watts Group Limited

GRAHAM + SIBBALD Property Consultants Ltd

SSG Support Services Group LTD

3x1

National Centre for Social Research

HYPOSTYLE DESIGNS LIMITED

Turner & Townsend

ASA Recruitment

The Lines Between Ltd.

Hays Specialist Recruitment Ltd

Craigforth Consultancy and Research

University of Strathclyde Department of Architecture

Insight Direct (UK) Ltd

Hermes Equity Ownership Services Limited

Howell Marine Consulting

AtkinsRéalis UK Limited

Progressive Partnership

Venesky Brown Ltd

Arcadis LLP

University of Edinburgh

MBM Print & SCS Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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