Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

NMPH (Non-Medical Personal Help)

University Of Edinburgh

This public procurement record has 2 releases in its history.

Award

11 Sep 2026 at 01:00

OJEU - F3 - Contract Award Notice
Tender

29 May 2026 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The University of Edinburgh procured non-medical personal help (NMPH) services for students who require practical, day-to-day support. The service is intended to complement, rather than replace, clinical or medical intervention. It covers person-centred assistance that helps students access learning, maintain independence and achieve their full potential, while improving their overall student experience. The requirement applies to the University and its subsidiaries. It is a student support service rather than a clinical care or medical treatment contract. The work is associated with the University of Edinburgh in Edinburgh and is classified under CPV 79600000, covering recruitment and personnel services. The procurement comprised one requirement for a suitably qualified contractor to deliver reliable non-medical personal help.

This procurement has been completed and awarded following an open procedure. The tender deadline and bid opening were both 29 June 2026 at 12:00, and the contract was signed on 1 September 2026. Clear Links Support Ltd was awarded the contract for the single requirement. The contract is active and valued at £1,850,000. The stated service period is 1,800 days, with an intended framework period of one year and an option to extend by up to four additional years in two two-year periods. Bids were evaluated on quality weighted at 70% and price at 30%; variants were not allowed. Eight bids were received, including seven from SMEs, and all bids were submitted electronically. Bids were required to remain valid until 26 October 2026.

This award indicates sustained demand from the University of Edinburgh for specialist, person-centred support that enables students with support needs to participate in learning and live more independently. Suppliers considering a future requirement would need credible experience delivering practical non-medical assistance in an education setting, with reliable processes for matching support to individual students and maintaining continuity of service. The requirement favours organisations able to provide appropriately qualified staff and to supply staff names and qualifications as part of their response. Strong quality evidence would be important because service quality carried substantially more weight than price in evaluation. The competition also shows that this type of work attracts substantial SME participation, so established specialist providers and capable smaller support organisations may be well placed to compete.

How relevant is this notice?

Notice Information

Notice Title

NMPH (Non-Medical Personal Help)

Notice Description

The University of Edinburgh invites you to tender for the provision Non-Medical Personal Help (NMPH) as specified in Schedule 3 - Statement of Requirements. In this ITT, references to "The University of Edinburgh" includes all of the University's subsidiaries.

Lot Information

Lot 1

The University intends to undertake a procurement process to appoint a suitably qualified contractor to provide reliable, person-centred NMPH services for students requiring support. These services are designed to complement--rather than replace--clinical or medical interventions. Their primary focus is on practical, day-to-day assistance that enables students to access learning, maintain independence, and achieve their full potential while enhancing the overall student experience. The University of Edinburgh invites you to tender for the provision Non-Medical Personal Help (NMPH) as specified in Schedule 3 - Statement of Requirements. In this ITT, references to "The University of Edinburgh" includes all of the University's subsidiaries. This Invitation to Tender ("ITT") is for an Open which shall be conducted in accordance with Public Contract Scotland Regulations 2015 and Procurement (Scotland) Regulations 201 to establish a contract.

Renewal: It is the University's intention to enter into a Framework Agreement is for a period of 1 years with the option to extend for up to an additional 4 years (2+2).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000832409
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564407
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£1,850,000 £1M-£10M
Lots Value
£1,850,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,850,000 £1M-£10M

Notice Dates

Publication Date
11 Sep 20263 weeks ago
Submission Deadline
29 Jun 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Of Edinburgh
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1HT
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

Clear Links Support Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...