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The Provision of People Counting System for Riverside Museum and Kelvingrove Art Gallery Museum

Glasgow Life (Culture & Sport Glasgow)

This public procurement record has 2 releases in its history.

Award

08 Sep 2026 at 01:00

PCS Notice - Website Contract Award Notice
Tender

08 Jul 2026 at 01:00

PCS Notice - Website Contract Notice
Summary of the contracting process

Glasgow Life (Culture & Sport Glasgow) procured a camera-based people-counting system for Riverside Museum and Kelvingrove Art Gallery and Museum in Glasgow. The requirement covers supplying, installing, commissioning and maintaining the system across both museums. It is intended to support daily operational planning, visitor analytics and strategic reporting, so relevant suppliers include providers of visitor-counting technology, camera-based monitoring systems, museum analytics and associated installation and support services. The procurement is classified as a service for data-processing and related computer services (CPV 72300000). Glasgow Life is the buying organisation and central purchasing body. The work is focused on two named Glasgow museums, with delivery and ongoing system support required at those sites.

This was a completed, single-lot open procedure. The submission deadline and bid opening were 23 July 2026 at 12:00, and the award period began on the same date. Four electronic bids were received, all from SMEs. Bridge Systems Ltd was awarded the contract for the lot. The contract was signed on 7 September 2026 and is active, with a value of £27,999.64. The initial contract period is 1,080 days, with an option to extend for a further 24 months in 12-month increments. Bids had to be submitted in English and variants were not allowed. The published procurement information does not set out an award weighting or other detailed evaluation basis, while the requirement itself covered supply, installation, commissioning and maintenance of the people-counting system.

For a supplier that did not win, this award demonstrates a defined requirement for camera-based visitor-counting technology serving major public museums in Glasgow. A credible competitor for a future requirement would need to provide an end-to-end service: suitable cameras and counting software, installation at operating museum sites, commissioning, dependable maintenance and usable outputs for operational planning, visitor analysis and strategic reporting. The successful supplier was an SME, and all four bidders were SMEs, indicating that the requirement was accessible to specialist smaller businesses rather than limited to large integrators. Businesses with proven delivery of people-counting or visitor-analytics systems, strong site-installation capability and the capacity to support two live cultural venues would be well placed. Experience translating collected visitor data into clear management reporting would also be directly relevant.

How relevant is this notice?

Notice Information

Notice Title

The Provision of People Counting System for Riverside Museum and Kelvingrove Art Gallery Museum

Notice Description

The Company requires a supplier to provide, install, commission, and maintain a camera-based people counting system for Riverside Museum and Kelvingrove Art Gallery and Museum. The system will support daily operational planning, visitor analytics, and strategic reporting across both museums.

Lot Information

Lot 1

The Company requires a supplier to provide, install, commission, and maintain a camera-based people counting system for Riverside Museum and Kelvingrove Art Gallery and Museum. The system will support daily operational planning, visitor analytics, and strategic reporting across both museums.

Renewal: With an option to extend for a further 24 months, exercised at 12-month interval

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000834190
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564045
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72300000 - Data services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£27,999 Under £100K

Notice Dates

Publication Date
8 Sep 20261 weeks ago
Submission Deadline
23 Jul 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Glasgow Life (Culture & Sport Glasgow)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G1 1LH
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow East

Supplier Information

Number of Suppliers
1
Supplier Name

Bridge Systems Ltd

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL559723
    The Provision of People Counting System for Riverside Museum and Kelvingrove Art Gallery Museum - The Company requires a supplier to provide, install, commission, and maintain a camera-based people counting system for Riverside Museum and Kelvingrove Art Gallery and Museum. The system will support daily operational planning, visitor analytics, and strategic reporting across both museums.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564045
    The Provision of People Counting System for Riverside Museum and Kelvingrove Art Gallery Museum - The Company requires a supplier to provide, install, commission, and maintain a camera-based people counting system for Riverside Museum and Kelvingrove Art Gallery and Museum. The system will support daily operational planning, visitor analytics, and strategic reporting across both museums.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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