Provision of Maintenance of Edinburgh OC Telephony Switch

SCOTTISH FIRE AND RESCUE SERVICE

This public procurement record has 1 release in its history.

Summary of the contracting process

The Scottish Fire and Rescue Service, located in Cambuslang, has completed the procurement process for the "Provision of Maintenance of Edinburgh OC Telephony Switch", under the industry category of public order and safety services. This contract, with a total value of £21,969, was awarded to Getronics Services UK Limited, a small and medium-sized enterprise (SME) based in London. The tender process was limited due to the essential requirement of maintaining support for the legacy hardware that supports 999 calls at the Edinburgh Operations Centre. The procurement was concluded without prior publication of a call for competition, classifying the procurement method as a contract award procedure without competition due to technical reasons. The signed agreement became active as of 31 March 2025, covering services to be rendered at the SFRS National Training Centre in Cambuslang.

This tender provides a critical opportunity for businesses specialising in telecommunication maintenance, particularly those with expertise in legacy systems and emergency services support. SMEs like Getronics Services UK Limited, which are adept in providing unique technical services, would find such contracts advantageous for expanding their service offerings and client base within the public safety sector. This procurement exemplifies the demand for bespoke technical capabilities and underscores the importance of strategic partnerships between public organisations and specialised service providers to ensure essential services remain uninterrupted.

How relevant is this notice?

Notice Title

Provision of Maintenance of Edinburgh OC Telephony Switch

Notice Description

Provision of Maintenance of Edinburgh OC Telephony Switch

Lot Information

Lot 1

Provision of Maintenance of Edinburgh OC Telephony Switch

Procurement Information

Essential Requirement - this is the maintenance cover for the main telephony switch, supporting 999 calls at Edinburgh OC. This supplier is the sole provider of this support due to the age of the legacy hardware.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000834327
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557700
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50330000 - Maintenance services of telecommunications equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£21,969 Under £100K

Notice Dates

Publication Date
10 Jun 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH FIRE AND RESCUE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBUSLANG
Postcode
G72 7NA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM Scotland

Local Authority
South Lanarkshire
Electoral Ward
Cambuslang East
Westminster Constituency
Rutherglen

Supplier Information

Number of Suppliers
1
Supplier Name

GETRONICS SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000834327-2026-06-10T00:00:00Z",
    "date": "2026-06-10T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000834327",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-104",
            "name": "Scottish Fire and Rescue Service",
            "identifier": {
                "legalName": "Scottish Fire and Rescue Service"
            },
            "address": {
                "streetAddress": "Headquarters, Westburn Drive",
                "locality": "Cambuslang",
                "region": "UKM",
                "postalCode": "G72 7NA"
            },
            "contactPoint": {
                "email": "calum.anderson@firescotland.gov.uk",
                "telephone": "+44 1416464637",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "03",
                        "description": "Public order and safety",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://firescotland.gov.uk"
            }
        },
        {
            "id": "org-105",
            "name": "Getronics Services UK Limited",
            "identifier": {
                "legalName": "Getronics Services UK Limited"
            },
            "address": {
                "streetAddress": "Holland House, 4 Bury Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "EC3A 5AW"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-106",
            "name": "Glasgow Sheriff and Justice of the Peace Court",
            "identifier": {
                "legalName": "Glasgow Sheriff and Justice of the Peace Court"
            },
            "address": {
                "locality": "Glasgow"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Scottish Fire and Rescue Service",
        "id": "org-104"
    },
    "tender": {
        "id": "NC5A-107-2425",
        "title": "Provision of Maintenance of Edinburgh OC Telephony Switch",
        "description": "Provision of Maintenance of Edinburgh OC Telephony Switch",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "deliveryLocation": {
                    "description": "SFRS National Training Centre, Westburn Drive, Cambuslang, G72 7NA"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationale": "Essential Requirement - this is the maintenance cover for the main telephony switch, supporting 999 calls at Edinburgh OC. This supplier is the sole provider of this support due to the age of the legacy hardware.",
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "JUN557700",
                "documentType": "awardNotice",
                "title": "Provision of Maintenance of Edinburgh OC Telephony Switch",
                "description": "Provision of Maintenance of Edinburgh OC Telephony Switch",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557700",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "Provision of Maintenance of Edinburgh OC Telephony Switch",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_TECHNICAL",
                "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
            }
        ],
        "classification": {
            "id": "50330000",
            "scheme": "CPV"
        }
    },
    "awards": [
        {
            "id": "NC5A--107-2425",
            "suppliers": [
                {
                    "id": "org-105",
                    "name": "Getronics Services UK Limited"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "NC5A--107-2425",
            "awardID": "NC5A--107-2425",
            "status": "active",
            "value": {
                "amount": 21969,
                "currency": "GBP"
            },
            "dateSigned": "2025-03-31T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "(SC Ref:834327)",
    "bids": {
        "statistics": [
            {
                "id": "271",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "272",
                "measure": "smeBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "273",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "274",
                "measure": "foreignBidsFromNonEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "275",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000834327"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}