Patient Advice and Support Service for NHS Scotland

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    "date": "2026-06-18T00:00:00Z",
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            "name": "NSS National Procurement",
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            "address": {
                "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH12 9EB"
            },
            "contactPoint": {
                "name": "Graham Stewart",
                "email": "graham.stewart3@nhs.scot",
                "telephone": "+44 07855137179",
                "url": "http://"
            },
            "roles": [
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            "details": {
                "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics"
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        {
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            "name": "Citizens Advice Scotland",
            "identifier": {
                "legalName": "Citizens Advice Scotland"
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            "address": {
                "streetAddress": "Spectrum House, 2 Powderhall Rd",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH7 4GB"
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            "contactPoint": {
                "telephone": "+44 1315501000"
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            "name": "Sheriff Court House",
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            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB"
            },
            "contactPoint": {
                "email": "edinburgh@scotcourts.gov.uk",
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    "buyer": {
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    "tender": {
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        "title": "Patient Advice and Support Service for NHS Scotland",
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                "description": "The Patient Advice and Support Service is an independent service which provides free, accessible and confidential information, advice and support to patients and members of the public regarding NHSScotland healthcare. The contractor will provide and/or coordinate a consistent service to patients and other members of the public where thoseaffected wish to give feedback or comments or raise concerns or complaints about NHSservices in Scotland Additional Services - The additional services being requested for the current contractor to provide support for the Eljamel Independent Clinical Review (ICR), supporting former patients to complete applicant statements. This will be through online, phone, and in-person support to assist participant complete statements. The support offered to applicants will be over an additional 6-month period.",
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                "endDate": "2026-11-30T00:00:00Z"
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            "dateSigned": "2022-12-12T00:00:00Z",
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                    "id": "amd-1",
                    "description": "This Contract Modification Notice will be published to account for additional services completed between June 2026 and November 2026, ensuring compliance with the Public Contracts (Scotland) Regulations 2015. Note that the additional value of this retrospective award does not exceed 50% of the originally published contract value",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: Need for additional works, services or supplies by the original contractor. Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor: Additional work was completed by original contractor"
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            "identifier": "2022/S 000-010886"
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    "description": "Updated total contract value before the modifications Value excluding VAT: 4,374,628 GBP Total contract value after the modifications Value excluding VAT: 4,430064 GBP (SC Ref:834997)",
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