This public procurement record has 1 release in its history.

Summary of the contracting process

Edinburgh Napier University has completed a procurement process for a subscription to the Squiz Digital Experience Platform. This service includes customer care support, conversational AI, and content intelligence, aimed at enhancing their unified website development programme. The contract was awarded to Academia under an open procurement procedure. The procurement falls under the services category with the industry classification of "Education" and involves the delivery location in Edinburgh, particularly at the university's Craiglockhart Campus. The contract, valued at £599,798.36, was signed on 18th June 2026, with the award notice dated 19th June 2026. The process was governed by public law under the framework SUPC ITS4052 SU Software Licence Resellers Agreement & Consultancy Services.

This tender represents a lucrative business growth opportunity for companies specialising in digital experience platforms, particularly those with capabilities in AI integration and web development. The business environment is ideal for small and medium-sized enterprises (SMEs) with expertise in educational sector solutions, digital content management, and technology-driven customer engagement initiatives. Businesses that can provide seamless integration with existing university systems such as Student Information Systems, CRM, and Learning Management Systems would be particularly well-suited to compete in similar future contracts.

How relevant is this notice?

Notice Title

Squiz DXP 5-year Subscription

Notice Description

Squiz Digital Experience Platform Subscription including Customer Care (Support), Conversational AI & Content Intelligence.

Lot Information

Lot 1

A 5-year licence subscription for a Digital Experience Platform as part of an overall unified website development programme which will include AI-powered search, built-in accessibility validation, and the ability to integrate with the University's Student Information System, CRM, and Learning Management Systems, alongside native personalisation.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000835095
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN558315
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79900000 - Miscellaneous business and business-related services

79980000 - Subscription services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£599,798 £500K-£1M

Notice Dates

Publication Date
19 Jun 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Jun 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EDINBURGH NAPIER UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH11 4BN
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
Sighthill/Gorgie
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

ACADEMIA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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