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Routes to Work Limited - IT Support Contract

Routes to Work Limited

This public procurement record has 2 releases in its history.

Award

18 Aug 2026 at 01:00

PCS Notice - Website Contract Award Notice
Tender

24 Jun 2026 at 01:00

PCS Notice - Website Contract Notice
Summary of the contracting process

Routes to Work Limited procured a single IT support and maintenance service for its operations in North Lanarkshire. The requirement covers ongoing IT support, maintenance and advice, classified under CPV 72000000 for information technology services. Routes to Work Limited is the buyer and a central purchasing body, with its address in Bellshill. The service is intended for delivery in North Lanarkshire. The procurement was for services rather than goods or construction works, and the requirement was treated as an IT infrastructure support contract. The scope therefore suits providers able to maintain and support an organisation’s technology environment while also providing technical advice. The contract was evaluated as a professional technical service, with bidders required to provide the names and qualifications of staff who would deliver it.

The procurement has reached the award stage and the tender is complete. It used an open procedure, with electronic bids submitted in English. There was one lot for IT support and maintenance. The tender and lot had an estimated value of £130,000. The contract was awarded to Brightridge Technology Limited on 23 July 2026, and the contract was signed on 17 August 2026. The active contract is valued at £149,904. Its term runs from 1 September 2026 to 30 August 2030, covering 48 months, with no renewal or extension option recorded. Twenty bids were received, all from SMEs and all submitted electronically. Award information identifies Brightridge Technology Limited as the supplier for the sole lot.

This award shows established demand from Routes to Work Limited for a broad IT support, maintenance and advice service serving North Lanarkshire. A credible future competitor would need practical capability in supporting and maintaining IT infrastructure, diagnosing and resolving technical issues, and advising the buyer on its technology environment. The requirement places weight on professional technical competence and expects bidders to identify the staff who would perform the service, including their names and qualifications. That favours providers with a clearly defined, suitably qualified delivery team rather than a purely sales-led offer. Twenty bids were received, all from SMEs, indicating that the opportunity can attract smaller specialist technology businesses as well as larger providers. Suppliers should therefore be able to demonstrate relevant technical experience, dependable support capacity and appropriately qualified personnel.

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Notice Information

Notice Title

Routes to Work Limited - IT Support Contract

Notice Description

IT Support , maintenance & advice contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000835477
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562598
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£130,000 £100K-£500K
Lots Value
£130,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£149,904 £100K-£500K

Notice Dates

Publication Date
18 Aug 20261 weeks ago
Submission Deadline
23 Jul 2026Expired
Future Notice Date
Not specified
Award Date
17 Aug 20261 weeks ago
Contract Period
1 Sep 2026 - 30 Aug 2030 3-4 years
Recurrence
48 months

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Routes to Work Limited
Additional Buyers

North Lanarkshire Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELLSHILL
Postcode
ML4 1AE
Postcode Area
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire
Local Authority
North Lanarkshire
Electoral Ward
Bellshill
Westminster Constituency
Coatbridge and Bellshill

Supplier Information

Number of Suppliers
1
Supplier Name

Brightridge Technology Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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